Add, Edit, and Activate Your Vehicles

The Add Edit and Activate Vehicles feature allows end-users to register new license plates, update existing vehicle details, and manage the active status of the vehicles tied to their account. Its primary purpose is to ensure users maintain accurate vehicle records for permit validation and enforcement purposes. This article is intended for OPS-COM administrators to help them understand and support the user-facing vehicle management workflow. 

 Setup and Configuration 

 This feature is a core component of the user portal and requires no specialized setup to enable. 

 Admin Side: Administrators can determine whether users have the permission to fully delete vehicles from their profiles, or if they are restricted to simply marking them as inactive. This is configured within your system's global settings. 

 User Side: Users access the vehicle management tools directly from their portal dashboard upon logging in. 

 Using this Feature 

 Administrators can use the following instructions to guide users through adding, modifying, or deactivating a vehicle on their account. 

 Adding a New Vehicle 

 

 

 Log in to the user profile and click Vehicles . 

 

 

 Click the Add New Vehicle button. 

 

 

 Read the displayed disclaimer and click I Agree to continue. 

 

 

 Enter the vehicle details into the provided fields, including the Plate , State/Province , Plate Type , and Vehicle Year . 

 

 

 Click the Save Changes button to add the vehicle to the profile. 

 

 

 Editing an Existing Vehicle 

 

 

 Locate the specific vehicle on the Vehicles page and click the Edit button. 

 

 

 Make the necessary changes to the vehicle details. 

 

 

 Click the Save button to apply the updates. 

 

 

 Activating or Deactivating a Vehicle 

 

 

 Locate the specific vehicle on the Vehicles page. 

 

 

 Toggle the Active button to change the vehicle's status to either active or inactive. 

 

 

 Not all parking providers support allowing users to delete or remove a vehicle after it has been added to their profile. Instruct users to mark their vehicle as inactive before adding a new one. If an inactive vehicle must be permanently removed, the user must contact the parking provider so an administrator can safely process the deletion from the backend system. 

 

 Best Practices and Considerations 

 

 

 Establish a clear vehicle deletion policy: Organizations should develop a business rule regarding when and how vehicles can be permanently deleted. Restricting users from deleting vehicles helps preserve historical citation data and prevents users from attempting to evade active violations tied to a specific license plate. 

 

 

 Encourage proactive vehicle management: Remind users to update their vehicle information immediately if they get a new license plate or purchase a new car. Accurate vehicle records are critical for organizations utilizing License Plate Recognition (LPR) or performing manual field enforcement based on plate data.