Vehicle Management

• Search by Plate
• Merge Vehicles
• DNTT - Do Not Ticket or Tow
• Active Vehicle Report
• Tracking Electrical Vehicles

Search by Plate

The Search by Plate option allows Administrators to locate vehicles, and view the user, vehicle details, and violations associated with a license plate.

Quick Steps:

1. Hover over User Management then Vehicles. Click on Search by Plate.
2. Enter search criteria (Plate, Make, Type, Colour). If you only have a partial plate enable Fuzzy Search. Optionally, set a Date Range.
   
3. Click Search to search for the vehicle.
4. To search only for Electric Vehicles you can enable the Electric Vehicle checkbox.
5. To view a vehicles history click on History Icon on the far left. Click on the Person Icon to view the owner of the vehicles contact information.
6. To view the vehicle details click on the Plate Icon   which is located next to the History Icon.
   

7. To enter a new violation click the Plus Icon on the far right. Fill in the related fields then click Record This Violation. To add additional options, click the Toggle More Options button.

8. Click on a user's Username to edit their Basic Profile Information.

9. To email a user click on the Email Icon located next to their username.

10. To view violations and incidents click on the Number Icon. Violations will be to the left of the Plus Icon and Incidents to the right.
11. Temporary permit histories can be viewed under Pay Station.

Step-by-Step Instructions: 

1. Access the Search by Plate Menu: Hover over User Management then Vehicles. Click on Search by Plate.
2. Enter search criteria (Plate, Make, Type, Colour). If you only have a partial plate enable Fuzzy Search. Optionally, set a Date Range. The system will search for vehicles matching partial data. Example: A partial plate of APVK???, color Grey, and type Hatchback. The system will show results like APVK189 and a Pay Station record for APVK123.
3. Search for a Vehicle: Once you're in the Search by Plate screen, you can search using the following criteria:

• Plate: Enter the full or partial plate number (supports fuzzy search).
• Make: Search by vehicle make (e.g., Honda, Ford, Tesla).
• Type: Choose the vehicle type (e.g., hatchback, sports car, compact).
• Colour: Enter the vehicle's color (e.g., Red, Blue, Silver).

    4. Date Range: Optional. This filters results based on Pay station parking and LPR events. Leave it blank to search the vehicle's entire          history.

    5. Launch the Search: Click the Search button to run the search.

    6. Review Search Results: The results will show a list of users with matching plate information below the search box. Here’s what                you can do next:

• Click the History Icon to view the vehicle’s history.
• Click the Person Icon located in the History to edit the user’s profile.
• Click the Vehicle Icon to see more information about the vehicle associated with the plate.
• Click the Plus Icon to enter a new violation for this plate.
• Click the Envelope Icon to email the user.
• Click the Number of Violations to view/edit previous violations associated with the vehicle.
• Click the Number of Incidents to view/edit previous incidents related to the vehicle.

  8. Pay Station Parking Status: Displays the user's temporary permit history if they bought a permit.

Merge Vehicles

The Merge Vehicles feature in OPS-COM allows administrators to combine two existing vehicle records into a single, unified record. This tool is invaluable for correcting duplicate entries, associating vehicles with their correct user profiles, and consolidating all historical data (including violations) to the primary vehicle record, ensuring data accuracy and comprehensive vehicle history.

Using this Feature

The Merge Vehicles interface facilitates the process of consolidating vehicle records.  

This will associate the vehicle to the User and bring along all the violation history to the User.

1. Hover over User Management, then Vehicles, and click Merge Vehicles. This will open the Merge Vehicles interface.
2. Enter the vehicle plate or VIN of one or both vehicles you intend to merge.
3. Click Search.
4. From the results on the left side, select the secondary vehicle(s). These are the records whose information and history (e.g., violations) you want to consolidate into another vehicle.
5. From the results on the right side, select the primary vehicle. This is the single vehicle record that will remain after the merge, inheriting all information and history from the secondary vehicle(s).
6. Click Merge.
7. Confirm the merge action in the prompt.
8. Wait for the confirmation screen to appear, indicating successful completion.

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Best Practices & Considerations

• Irreversible Action: Merging vehicles is a permanent action. Once two vehicles are merged, the secondary vehicle record(s) are effectively absorbed into the primary, and the action cannot be undone. Always verify your selections before proceeding.
• Data Consolidation: When vehicles are merged, all associated history, including outstanding violations, is transferred to the primary vehicle. This is particularly useful when a vehicle with a history of violations is later added to a user's account, ensuring all its history is linked to that user.
• Identify Primary Vehicle: Clearly determine which vehicle record should be the "primary" one that remains in the system. This is usually the record with the most accurate, complete, or longest-standing information.
• Review Before Merge: Before initiating a merge, carefully review the details of both the secondary and primary vehicles to ensure they are indeed duplicates or that the merge is intended. Look at details like make, model, color, and ownership history.
• Impact on User Profiles: If the vehicle being merged has outstanding violations and is then associated with a user, this process will correctly link all the violation history to that user's profile.
• Search by Plate or VIN: The flexibility to search by either plate or VIN helps in accurately identifying the correct vehicles for merging.

DNTT - Do Not Ticket or Tow

The DNTT (Do Not Ticket or Tow) feature allows administrators to apply a condition on a vehicle that prevents officers from ticketing or towing it during a specified time frame.

This is helpful in various scenarios:

• Example 1: A photographer needs to park on campus while working over several days. By applying a DNTT, they won't receive tickets or be towed for parking in any area during their assignment.

• Example 2: The Dean of a School is attending a special event across campus. A DNTT ensures their vehicle can park outside their regular lot without penalties during the event. This is commonly referred to as the "Anti Embarrassment" feature.

Quick Steps:

1. Hover over User Management then click on User Search.
2. Search for a user then click on their Username to get to the User Profile page.
3. Click on the Vehicles tab.
4. Click Add DNTT.
5. Set From Date and To Date.
6. (Optional) Add a Location.
7. Add a Note (required) and Save Changes.
8. To modify or delete DNTT: Go back to the Vehicles tab and click Edit DNTT. Here you can either click on Modify or Delete.
9. To view DNTT reports: Hover over User Management then Vehicles and click Vehicle DNTT Report.
10. Enter Date Range and Number of Instances, then click Search.
11. Click Username for user details, Plate for vehicle info, and # of Instances for DNTT history.

Step-by-Step Instructions:

1. Navigate User Search: Hover over User Management then click on User Search.

2. Search for a User: Search for a user then click on their Username to get to their User Profile Page. 
3. Navigate to the Vehicle information page: Click on the Vehicle tab.

4. Select the Vehicle: Click the Add DNTT link for the vehicle you want to apply the DNTT to.

5. Select the Time Frame: Set the From date and time, as well as the To date and time for the DNTT. You can also add a Location to specify where parking is allowed during the DNTT period.

6. Add a Note (required) and Save Changes.

7. Accessing DNTT Information from the User Profile: Go back to the Vehicles tab in the user’s profile. Click Edit DNTT to view or manage DNTTs assigned to the vehicle. You can Modify or Delete the DNTT from this window.

8. Accessing the DNTT Report: Hover over User Management and then Vehicles. Click Vehicle DNTT Report.

9. Searching for DNTT Records: Enter the desired date range and the Number of Instances. Click the Search button to display relevant records.

The DNTT Report is accessible to admins with the Manage Vehicle permission under system configuration.

How DNTTs Appear on Handheld Units: Officers can view DNTT details when searching for vehicles using Search Vehicles. Tap on the specific vehicle in the list to see its DNTT details.

Active Vehicle Report

Accessing the Report

To view the report go into the User Managent menu and hover over Vehicles and select Active Vehicles Report from the dropdown list.

The report will automatically run and supply a list of user that have at least 2 more active vehicles than the number of valid permits on their profile.

Tracking Electrical Vehicles

Introduction

A flag has been added to vehicles that can be used to mark them as electrical.

This makes it possible to track the number of electric vehicles present on the website.

Admin Side

Vehicles can be viewed and edited from the user vehicle list, accessible from any user's profile.

Viewing the user vehicle list page, a column is present listing if each vehicle is electrical or not.

The vehicles can be edited from this page by clicking on the plate buttons in the plate column.

On the popup that appears containing the vehicle information, the electric vehicle flag can be enabled for the vehicle using the checkbox:

Once saved, the vehicle will be counted as an electric vehicle in the system.

On the user profile, electric vehicles are marked by a blue thunderbolt icon next to the plate name.

The thunderbolt icon will show a tool tip when moused over.

Vehicle Report

To quickly see all electric vehicles in the system, the option to search electric vehicles is available on the vehicle search page:

The records returned will contain a column called 'EV' showing if the vehicle is an electric vehicle.

Clicking on the plate buttons on this page will open a modal showing vehicle information.

Electric vehicle status will be shown at the bottom of the modal:

User Side

A user can tell if their vehicle is marked as electric by the presence of a blue thunderbolt icon displayed next to their plate number on the user vehicle list.

On the user vehicle page, electric vehicles are also marked by a blue thunderbolt icon.

A user is able to mark their vehicle as electric from this page by clicking on the vehicle edit button.

In the modal that appears, a check box is present to mark the vehicle as an electric vehicle.