People Alarms

People Alarms in OPS-COM provide a critical safety and monitoring feature by allowing administrators to flag specific user profiles with alerts. When an event associated with a flagged user occurs, the system triggers a visual alarm, notifying relevant administrators to take appropriate action. This article outlines how to set up alarm permissions, add people alarms to user profiles, and view/clear these alarms.

Setup & Configuration

System Settings

There are a number of system settings you can change on the Alarms tab. 

Before administrators can effectively use the alarm system, the necessary dispatch permissions must be assigned to their administrative roles.

Setting up Alarm Permissions
  1. Click System Configuration, Admin Management and click Manage Roles.
  2. Select the administrative role you wish to modify by clicking its Permissions button.
  3. Within the Editing Permissions screen, under the Dispatch category, select the permissions related to alarms (e.g., View Alarms, Clear Alarms, Add Alarm Comment).
  4. Click Save Permissions at the bottom of the page when you are finished.
Adding People Alarms to Users

People Alarms are configured directly within a user's profile.

  1. Click User Management, User Search
  2. Search for and select the user to whom you wish to add a People Alarm.
  3. Click the Edit button next to their Basic Profile Information section.
  4. This will take you to the Edit User Profile window.
  5. Locate the option to toggle the People Alarm.
  6. Toggle this option On. Once toggled, you will gain the ability to add an Alarm Comment in the provided field.

Note: The License Plate Alarm and Plate Alarm messages will both share this same comment.


Using this Feature

Viewing People Alarms

Administrators can view active alarms and dispatch logs directly from the top-right panel on the admin side of OPS-COM.

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Clearing Alarms

You can clear an alarm from your view if you no longer need to be notified about it.

Important: Clearing an alarm only removes the alert from the administrator who cleared it. The alarm will remain visible for other administrators until they choose to clear it for themselves.


Best Practices & Considerations


Revision #6
Created 22 May 2024 09:11:48
Updated 25 June 2025 14:24:15 by Shannon Jones