đź”’Locker Management


Locker Search

The Locker Search option allows administrators to search locker(s) to be able to view/edit details.

Quick Steps:
  1. Hover over Locker Management and click Search.
  2. On the Locker Search page enter search criteria and click Retrieve.
  3. View search results below the form.
  4. Click Generate Mailing List to create an Excel report of all users that have rented lockers in the search results list.
  5. Click the gold H button for locker history.
  6. Use the User Visible column to manage locker visibility (Mark All Available/Not Available).
  7. Click the Locker # link to update locker details and renter information.
Step-by-Step Instructions:

Locker Switch

The Locker Switch option allows administrators to change the locker that is associated with a particular user.

Quick Steps:
  1. Hover over Locker Management and click Locker Switch.
  2. Select Old Locker Area and Old Locker Number, and confirm the correct user.
  3. Choose the New Locker Area and New Locker Number, then click Switch Old to New or Swap Old with New.
  4. On the confirmation page, add comments if needed and click Switch User Lockers.
  5. The Locker Information Updated page will appear.
Step-by-Step Instructions:

1. Navigate to Locker Switch: Hover over the Locker Management icon. Click on Locker Switch.

2. Select Locker Details:

3. Confirm the Change:

4. Completion: The Locker Information Updated page will be displayed, confirming the locker update.

Awaiting Payment (Lockers)

This article shows admins how to manage and communicate with users who have pending payments for their lockers.

Quick Steps:
  1. Hover over Locker Management and click Awaiting Payment.
  2. Choose the locker area and sort type then click on Search.
  3. Review the list of users.
  4. Use the Envelope Icon to email individual users.
  5. Click the Username button to view the user’s profile.
  6. Use the Email Listed button to send a single email to all users.
  7. Click the Locker Number button to view or update locker details, then click Update Locker.
  8. Click the Building Area button (if applicable) to view/edit building area details, and click Update this Area to save any changes.
Step-by-Step Instructions:
  1. Accessing Awaiting Payment page: Hover over the Locker Management icon and click Awaiting Payment.
  2. The Lockers Awaiting Payment page will appear. Apply the desired filters (e.g., All Areas, Sort by building area, user). A list of users who are awaiting payment for their lockers will appear.

  3. Key Features and Functions on the Page:

Allocate Lockers

This guide walks you through the process of allocating lockers, adding buildings, areas, and lockers, as well as managing their visibility and archiving.

Quick Steps:
  1. Hover over Lockers Management and select Allocate.
  2. Add a building by clicking Add Building and saving changes.
  3. After adding a building, click Add Area, fill out the form, and save.
  4. Click + to add lockers to the area. Use Specific Locker or Locker Range options, then click Add Lockers.
  5. Confirm locker addition and return to the Manage Locker Numbers screen.
  6. To view lockers, click the Magnifying Glass Icon.
  7. To remove lockers, use the Trash Bin Icon to archive or toggle visibility.
  8. Restore archived lockers by clicking +, selecting the lockers, and confirming restoration.
Step-by-Step Instructions:

1. Allocate Lockers: Hover over the Lockers Management icon and select Allocate. The Manage Locker Numbers page will display. You’ll need to add buildings first to configure lockers.

2. Add a Building: Click on Add Building. The Building Information screen will appear. Here, enter the Building Name and Location information. Click Save Changes to continue.

3. Add Building Areas:

4. Add Lockers to a Building Area:

6. View Locker List: You’ll return to the Manage Locker Numbers screen. Click on the Magnifying Glass Icon to view all lockers added in the new area.

7. Managing Lockers (Visibility & Archiving):

8. Confirm Locker Archiving:

9. Restore Archived Lockers:

Midnight List (Lockers)

The Midnight List is a list of lockers due to be cleared out of the system at midnight. These lockers will automatically be released from users that do not have promises for payment (e.g. the locker was reserved but the user did not specify how they were going to pay). These lockers will be available for purchase again the next day.

Quick Steps:
  1. Hover over Locker Management and click Midnight List.
  2. Review the search results.
    • Click Username to edit user profiles.
    • Click Locker Number to edit locker details.
  3. Uncheck Release at Midnight if needed and click Update Selection to be Cleared.
Step-by-Step Instructions:
  1. Access the Midnight List: Hover over the Locker Management icon. Click on Midnight List from the dropdown menu.
  2. View Search Results: The search results will appear below the list.
  3. Username Button: Click on this to view or edit the user profile.
  4. Locker Number button: Click on this to view or edit the details of the locker.
  5. Prevent Midnight Removal (if needed): If there are records that should not be removed at midnight, uncheck the box under Release at Midnight. Click the Update Selection to be Cleared button to save your changes.

Locker Troubleshooting

Basic test for checking if the locker availability is set correctly when using Locker UserTypes.

Locker User Types

Locker User Types

You must create the Locker User types you wish to use in OPS-COM. To do so Hover over Admin Options and click Users, then select Locker User Types.

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The Manage Locker User Types screen appears listing any existing Locker User Types.
The list will include the name of the locker user type, the configured short name, and the number of user records which indicates how many of each user type are in the system.

To add a Locker User Type click on the Add Locker User Type button.

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A Locker User Types screen will open where you enter the Name of the User Type along with the preferred Short Name. 

In our example we are creating a Public User with the short name Public.

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The Manage Locker User Types screen will refresh. Note that the new user type has been added to the list.

NOTE: You can see the new user type that was added has an associated delete button. Locker user types can only be deleted if that have not yet been used.
Once a user has been assigned the Public User type as an example, that user type will no longer display the delete button.

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You can assign Locker User Types to any profile by editing the user profile and changing the Locker User Type.


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Please Note, Locker User Types is not editable or viewable on the User Side. These must be assigned by the Admin only.

You must assigned your Locker user types by editing the Locker Building Area and choosing the Locker User Type as shown. You may select one or multiple user types.
For more on Building Areas please see this wiki article.

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Locker Sales Windows

 
Quick Steps:
  1. Hover over Locker Management and click Sales Window.
  2. Click Add Sale Window to create a new window.
  3. Fill in the details and click Save Changes.
  4. To edit, click the Edit button (contact OPS-COM if the button is faded).
  5. Click on the Active button located to the left of the Edit button to activate/deactivate the sales window. Activate sales windows to allow users to purchase lockers.
  6. Click Archive to move past windows to the archive section.
  7. Restore archived windows with the Restore button (no editing possible if lockers are associated).
Step-by-Step Instructions:

1. Access the Locker Sales Windows: Hover over the Locker Management icon and then select Sales Window.

2. The Manage Locker Sales Window Page: You will be taken to the Manage Locker Sales Window page, where you can see and manage all locker sales windows.

3. Add New Sales Windows: Click the Add Sale Window button located at the top-right of the page. A new modal window will appear. Fill in the required information and click Save Changes when you're finished. Your new sales window will initially be set as "Inactive." You can activate it later.

4. Edit Existing Sales Windows: To edit a sales window, click the Edit button next to the sales window you want to modify. If the Edit button is faded, it means the sales window is linked to sales, and you cannot edit it yourself. In that case, contact OPS-COM for assistance.

5. Activate Sales Windows:

6. Archive Past Sales Windows: To archive a sales window, click the Archive button next to the window you wish to archive. The archived window will move to the Past Locker Sales Window section.

7. Restore Archived Sales Windows: If you need to restore an archived sales window, click the Restore button next to the sales window under the Past Locker Sales Window section.

Note: If there are lockers associated with the archived sales window, you won't be able to edit it.

Non Returning Users Report

At the end of a semester, students are required to re-rent a locker. This report helps find students who continue to use their locker without paying for it. This report will show students that rented lockers in the previous semester but did not rent a locker in the current semester. That list can be used to vet whether or not they are still using their locker or no longer attending the school.

Quick Steps:
  1. Hover over Lockers Management and click Non-Returning Users Report.
  2. Select Old Sales Window from the Yearly dropdown under Old Semesters.
  3. Select Current Sales Window from the Yearly dropdown under Current Semesters.
  4. Click Search to view the report.
  5. Click Export to download the data.
Step-by-Step Instructions:
  1. Navigating to the Non-Returning Users Report page: Hover over Lockers Management and click Non-Returning Users Report.
  2. Accessing the Report: Hover over the Lockers Management icon in the system. Click on Non-Returning Users Report.
  3. Selecting Sales Windows: Under the Old Semesters section (or the appropriate past sales window type), click the Yearly dropdown menu and select the corresponding Old Sales Window. Under the Current Semesters section (or the appropriate current sales window type), click the Yearly dropdown menu and select the Current Sales Window.
  4. Viewing the Report: Click Search. A table will appear showing users who are not returning.
  5. Exporting Data: To download the information from the table, click Export to download the data as a spreadsheet file.