User Profile Landing Page

The User Profile Landing Page is the first page you are presented with when accessing a user's profile. It is a quick reference dashboard of the user's profile information and current user history.

Quick Steps:     

   Using Quick Search or User Management>User Search you can quickly and easily navigate to the user's profile.

   Editing a User's Profile

   Adding or Editing Vehicles

   Logging in as a User

   View Additional Information

·   Click Ticket numbers and Permit numbers for more details.

·   View photos by clicking the camera icon in Violations

Step by Step Instructions:   

   Editing a User's Profile

   1.   Navigate to the Basic Profile Information section.

   2.   Click Edit in the section header.

   3.   The full profile page will display, allowing you to edit the user's account details.

   Adding or Editing Vehicles

   1.   Go to the Vehicles section.

   2.   Click Edit in the section header.

   3.   You will be taken to the Vehicle Information screen where you can:

   ·   Add new vehicles.

   ·   Edit or remove existing vehicles.

   ·   Apply a DNTT (Do Not Ticket Tag) to a vehicle.

   Logging in as a User

   1.   On the User Profile landing page, click Login as user.           

   2.   A new browser window will open, logging you into the OPS-COM end-user interface as the selected user, with all associated             functionalities.

           Note: That you may experience an error if Auto Login is not configured correctly in System Settings. Please contact     opscom for support. 

   Additional Information: Alarms, Violations, and Permit Details

   1.   The user dashboard provides access to:

   ·   Alarms

   ·   Violations

   ·   Permit details

   2.   Alerts or warnings will be displayed at the top of the dashboard.

   3.   Violations:

   ·   View violation details by clicking the ticket number in the Violations section.

   ·   View photos by clicking the camera icon next to the ticket number.

   4.   Permits:

   ·   Access permit details by clicking the permit number in the Active Permits section.

    

Revision #14
Created 30 April 2024 08:22:51
Updated 3 January 2025 13:53:13 by Luke Wooldridge