Email Templates

Email Templates in OPS-COM allow administrators to customize the content and appearance of automated emails sent by the system. By leveraging available shortcodes and a smart editor, you can create dynamic, informative, and engaging messages for various notifications, ensuring clear and consistent communication with users.

Using this Feature

To access and manage your default email templates:

  1. Hover over System Configuration, then Contents & Design, and click Email Templates.
  2. All the default email templates available in the system will be displayed. 

The Email Templates interface allows you to edit existing templates, utilize dynamic shortcodes, and configure various fields to tailor your messages.

Editing Default Email Templates
  1. Locate the template you wish to edit in the list.
  2. Click the Edit button next to it.
  3. You will be taken to a dedicated editor interface where you can make changes to the email template.

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Creating Templates for Other Languages

If you have other languages installed, you can click the Create button to create templates for these languages.

Email Template Fields - What do they do?

When editing an email template, you will configure the following fields:

Using Shortcodes

Each email template has a set of available shortcodes that you can use to dynamically insert specific information into your message.

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Best Practices & Considerations


Revision #5
Created 15 May 2024 08:57:24
Updated 19 June 2025 08:50:14 by Cedar Boulianne