Managing Incident Flags

Incident Flags in OPS-COM allow administrators to create custom tags or labels that can be attached to incident reports. This feature is vital for quickly categorizing, highlighting, or drawing attention to specific characteristics of an incident, improving reporting, search capabilities, and internal communication.

Using this Feature

The Edit Flags page allows you to add and edit incident flags, as well as control their visibility in reports.

  1. Hover over System Configuration, then Incidents, and click Flags.
Adding Flags
  1. At the bottom of the list, click on the empty text box provided for adding a new flag.
  2. Fill in the name (e.g., "High Priority," "Follow-Up Required," "Safety Concern").
  3. Toggle the Include In Reports checkbox if you do not want this flag to show up in reports. By default, this checkbox is on.
  4. Click Add. The new Flag entry will now appear in the list and is ready to be used when creating or editing incident reports.
Deleting Flags

1. Click the Delete button next to the flag and Confirm


Best Practices & Considerations


Revision #6
Created 22 May 2024 08:01:15
Updated 24 June 2025 14:45:42 by Cedar Boulianne