# Uninstalling the Application

## Application Uninstall

To uninstall the OperationsCommander app for Android follow these steps.

1. From the main applications select Settings

<span class="confluence-embedded-file-wrapper confluence-embedded-manual-size">![](https://OPSCOM.atlassian.net/wiki/download/thumbnails/758351/Screenshot_2017-05-25-11-52-30.png?version=1&modificationDate=1495715193000&cacheVersion=1&api=v2&effects=border-simple%2Cshadow-kn&width=544&height=868)</span>

2\. Once in settings:

3\. Select the General Tab.  
4\. Under Device Manager on the Left of the screen Tap Applications to bring up a list of Apps on the right.  
5\. Locate the OperationsCommander application in the list.

<span class="confluence-embedded-file-wrapper confluence-embedded-manual-size">![](https://OPSCOM.atlassian.net/wiki/download/thumbnails/758351/Screenshot_2017-05-25-12-07-55.png?version=1&modificationDate=1495715193000&cacheVersion=1&api=v2&effects=border-simple%2Cshadow-kn&width=544&height=868)</span>

6\. Tap the application to bring up the following screen:

7\. Tap Uninstall to remove the application from the unit.

<span class="confluence-embedded-file-wrapper confluence-embedded-manual-size">![](https://OPSCOM.atlassian.net/wiki/download/thumbnails/758351/Screenshot_2017-05-25-11-53-20.png?version=2&modificationDate=1495715193000&cacheVersion=1&api=v2&effects=border-simple%2Cshadow-kn&width=544&height=868)</span>

## Full Clean Install with Data Purge

In some rare cases, you may be asked by OPSCOM support to do a **full clean install** that requires removing not only the OPSCOM app, but all it's associated files as well.

To do so, you will need to first uninstall the software as described in **steps 1 to 7 above**.

Warning

**It bears repeating** that if you are uninstalling the software to then reinstall it, do not uninstall the software if ViolationTransfer and/or VehicleTransfer tables contain data (view under Replication Status). These tables must be replicated to the server first to avoid data integrity issues.

There are **two methods** to remove these files for the android handheld device. It can be done directly from the handheld unit or by connecting the device to your PC.

The following instruction describes both processes.

### Delete files with Handheld Tools

1. Tap on the **App Tray** at the bottom right of the home screen display.  
      
    <span class="confluence-embedded-file-wrapper confluence-embedded-manual-size">![](https://OPSCOM.atlassian.net/wiki/download/thumbnails/758351/2018-03-28_11-02-23.png?version=2&modificationDate=1522237669000&cacheVersion=1&api=v2&effects=border-simple%2Cshadow-kn&width=500&height=807)</span>
2. Locate and tap on the icon labeled **My Files**.  
      
    <span class="confluence-embedded-file-wrapper confluence-embedded-manual-size">![](https://OPSCOM.atlassian.net/wiki/download/thumbnails/758351/2018-03-28_11-06-30.png?version=1&modificationDate=1522237829000&cacheVersion=1&api=v2&effects=border-simple%2Cshadow-kn&width=500&height=814)</span>
3. The screen will refresh with a listing of file folder on the device. Locate and **Long Press** the folder labeled **OPSCOM**.  
      
    <span class="confluence-embedded-file-wrapper confluence-embedded-manual-size">![](https://OPSCOM.atlassian.net/wiki/download/thumbnails/758351/2018-03-28_11-08-38.png?version=1&modificationDate=1522238101000&cacheVersion=1&api=v2&effects=border-simple%2Cshadow-kn&width=500&height=807)</span>
4. A pop up window will appear giving you three options. **Tap Delete** to remove the folder.  
      
    <span class="confluence-embedded-file-wrapper confluence-embedded-manual-size">![](https://OPSCOM.atlassian.net/wiki/download/thumbnails/758351/2018-03-28_11-10-17.png?version=1&modificationDate=1522238184000&cacheVersion=1&api=v2&effects=border-simple%2Cshadow-kn&width=500&height=806)</span>
5. A confirmation screen will appear. Tap on **OK** to confirm. This will remove the **OPSCOM folder and all it's contents**.  
      
    <span class="confluence-embedded-file-wrapper confluence-embedded-manual-size">![](https://OPSCOM.atlassian.net/wiki/download/thumbnails/758351/2018-03-28_11-12-13.png?version=1&modificationDate=1522238278000&cacheVersion=1&api=v2&effects=border-simple%2Cshadow-kn&width=500&height=808)</span>

### Delete File using PC Connected via USB Cable

1. Go into **Windows Explorer** and locate the device under **This PC**. In this example the device is called **Tomahawku-Galaxy Tab S**.  
    Click on **Tablet** to see the file content of the device.  
      
    <span class="confluence-embedded-file-wrapper confluence-embedded-manual-size">![](https://OPSCOM.atlassian.net/wiki/download/thumbnails/758351/2018-03-28_11-17-22.png?version=1&modificationDate=1522238614000&cacheVersion=1&api=v2&effects=border-simple%2Cshadow-kn&width=600&height=343)</span>
2. Locate the folder entitled **OPSCOM**.  
    **Right mouse** click to bring up the drop down menu.  
      
    <span class="confluence-embedded-file-wrapper confluence-embedded-manual-size">![](https://OPSCOM.atlassian.net/wiki/download/thumbnails/758351/2018-03-28_11-20-23.png?version=1&modificationDate=1522238670000&cacheVersion=1&api=v2&effects=border-simple%2Cshadow-kn&width=600&height=409)</span>
3. From the list click on **delete** to remove the **OPSCOM folder and all it's contents**.  
      
    <span class="confluence-embedded-file-wrapper confluence-embedded-manual-size">![](https://OPSCOM.atlassian.net/wiki/download/thumbnails/758351/2018-03-28_11-21-46.png?version=1&modificationDate=1522238808000&cacheVersion=1&api=v2&effects=border-simple%2Cshadow-kn&width=395&height=353)</span>

You are now able to reinstall the software with no possibility of artifacts from older installs affecting the new install.