Uninstalling the Application

Application Uninstall 

 To uninstall the OperationsCommander app for Android follow these steps. 

 

 From the main applications select Settings 

 

 

 2. Once in settings: 

 3. Select the General Tab. 4. Under Device Manager on the Left of the screen Tap Applications to bring up a list of Apps on the right. 5. Locate the OperationsCommander application in the list. 

 

 

 6. Tap the application to bring up the following screen: 

 7. Tap Uninstall to remove the application from the unit. 

 

 Full Clean Install with Data Purge 

 In some rare cases, you may be asked by OPSCOM support to do a  full clean install  that requires removing not only the OPSCOM app, but all it's associated files as well.  

 To do so, you will need to first uninstall the software as described in  steps 1 to 7 above . 

 Warning 

 It bears repeating  that if you are uninstalling the software to then reinstall it, do not uninstall the software if ViolationTransfer and/or VehicleTransfer tables contain data (view under Replication Status). These tables must be replicated to the server first to avoid data integrity issues. 

 

 There are  two methods  to remove these files for the android handheld device.

It can be done directly from the handheld unit or by connecting the device to your PC. 

 The following instruction describes both processes. 

 Delete files with Handheld Tools 

 

 Tap on the  App Tray  at the bottom right of the home screen display. 

 Locate and tap on the icon labeled  My Files . 

 The screen will refresh with a listing of file folder on the device. Locate and  Long Press  the folder labeled  OPSCOM . 

 A pop up window will appear giving you three options.  Tap Delete  to remove the folder. 

 A confirmation screen will appear. Tap on  OK  to confirm. This will remove the  OPSCOM folder and all it's contents . 

 

 Delete File using PC Connected via USB Cable 

 

 Go into  Windows Explorer  and locate the device under  This PC . In this example the device is called  Tomahawku-Galaxy Tab S . Click on  Tablet  to see the file content of the device. 

 Locate the folder entitled  OPSCOM . Right mouse  click to bring up the drop down menu. 

 From the list click on  delete  to remove the  OPSCOM folder and all it's contents . 

 

 You are now able to reinstall the software with no possibility of artifacts from older installs affecting the new install.