Welcome to OperationsCommander! We are delighted to have you on board as you begin your journey toward seamless parking management. We believe in making every step a delight, and these first steps are designed to be intuitive and efficient. Please click on any of the titles below to discover more information and proceed with your setup.
### Admin and Client Domains Your OperationsCommander platform consists of two distinct portals: - **Admin Portal**: Accessed via `yourdomain.OPSCOM.com/admin`. This is where administrators manage system operations. - **User Portal**: Accessed via `yourdomain.OPSCOM.com/u`. This client-facing site should be shared with your end-users.You can customize the **User Portal** by adding your organization’s logo and colors to ensure it aligns with your brand. Reference this URL in all client-facing communications.
### First Time Login and Orientation Upon your initial login using the credentials provided by the OPS-COM team, you will be greeted by the **Admin Dashboard**. - **Secure Access**: The initial account provided is configured for the highest level of access and should be reserved for high-level administrators only. - **Setup Checklist**: Use the built-in **Setup Checklist** on your **Admin Dashboard** to ensure all essential settings are configured correctly before moving to the next implementation phase. - **Training Materials**: Access the [Learn Dash Training Materials](https://learn.ops-com.com/) directly from your dashboard to begin your onboarding journey ### System Environments OperationsCommander provides two separate environments to ensure system stability and operational integrity: - **Production Site**: Your live environment used for actual daily operations. - **Preview Spaces**: A secure, isolated testing environment that mirrors your **Production** data. Use these spaces as a sandbox to test new features, stage configuration changes, or conduct staff training without impacting your live operations. Learn more about [Preview Spaces and Production Sites](https://opscom.wiki/books/setup-configuration-for-admins/page/create-or-refresh-a-preview-space) here. ### Access and Security Configuration Administrators can tailor system access to fit unique organizational needs. - **[Roles and Permissions](https://opscom.wiki/books/setup-configuration-for-admins/page/manage-roles-and-permissions)**: Use **Roles** to group specific permissions and restrict access to information or features. Admins can be assigned multiple roles to provide the exact level of access required for their job function (e.g., a **Patrol Officer** role). - **[Creating Administrator Accounts](https://opscom.wiki/books/setup-configuration-for-admins/page/manage-admin-user-accounts)**: Upon setup, one master administrator account is provided. To add additional administrators, follow the steps outlined in the *Creating Administrator Accounts* wiki article. - **[Admin Dashboard Customization](https://opscom.wiki/books/the-opscom-admin-portal/chapter/landing-page-and-dashboards)**: You can edit the landing page of the **Admin Portal** to display critical information for your team, such as **Pricing Information**, **Contact Information**, **Scheduling Information**, **Organizational Information**, or **Legal Notices**. --- ### Best Practices and Considerations - **Training**: Utilize the [OPSCOM Wiki and Training](https://opscom.wiki/books) modules to transition your staff to the new system at their own pace. - **Security**: Ensure the master account provided during setup is limited to authorized high-level personnel to maintain system security. - **Testing**: **Always perform functional testing and staff training within your Preview Spaces before applying changes to your Production site.**