The Setting Device to Auto Update process allows organizations to configure their handheld devices to automatically download and install application updates. Its primary purpose is to ensure that the OPS-COM Enforce app, along with other critical device software, remains on the latest version without requiring manual intervention from field staff. This article is intended for OPS-COM administrators and IT personnel responsible for provisioning enforcement devices.
## Setup and Configuration This configuration is performed directly within the Play Store. It does not require any backend adjustments within the OPS-COM administrative portal. **Admin Side: **Administrators configuring the field devices prior to deployment should ensure the device is connected to a stable network and logged into an active account to access the Play Store settings. **User Side (Enforcement Staff): **Generally, field officers do not need to configure this setting if the device was pre-provisioned by administration. If manual configuration is required in the field, follow the steps outlined below. ## Using this Feature Administrators interact with the Play Store settings to dictate how the device handles application updates. ### Configuring Auto Update Settings 1. Tap the **Play Store** application on the handheld device to open it. 2. Locate the **Menu** within the app. (For google play you have to press your account icon in the top right corner and scroll down). 3. Tap **Settings** from the slide-out menu. 4. Tap **Auto-update apps** to open the configuration prompt. 5. Select your preferred method of updating: Update all apps over Wi-Fi or mobile data, Update with limited amounts of mobile data, Update over Wi-Fi only or Don't auto-update apps.**Data Charges and Connectivity** When selecting the option to update apps with both connections, be aware that the device will utilize whatever network is currently active. If the device is not on Wi-Fi, cellular data charges may apply based on your organization's mobile carrier plan.
--- ## Best Practices and Considerations - **Maintain up-to-date software:** **Organizations should establish a business rule to keep auto-updates enabled whenever possible.** Allowing the device to update automatically ensures field officers always benefit from the latest bug fixes, security patches, and feature enhancements for the OPS-COM application. - **Monitor cellular data usage:** **If your organization uses strict or limited cellular data plans, consider using the Wi-Fi only update option if available on your device's Android version.** This prevents large app updates from exhausting your monthly cellular data allowance while officers are actively patrolling.