The Star Micronics Printer Configuration process allows administrators and field staff to securely connect mobile printers to Android or iOS devices for use with the OPSCOM Enforce - iOS & Android application. Its primary purpose is to enable enforcement officers to accurately print tickets directly from their handheld devices, significantly streamlining the violation issuance process in the field. This article is intended for OPS-COM administrators and enforcement personnel.
## Setup and Configuration Before using the printer with the enforcement application, the hardware must be successfully paired with the handheld device and set to the correct underlying emulation mode.The Star Micronics T300i or higher is strongly recommended for field operations, as older models may not be fully supported by modern mobile operating systems.
### Changing Printer Emulation Emulation dictates exactly how the printer communicates with the handheld's operating system. The printer must be set to the specific mode required by your device type (Android or iOS). 1. Open the paper cover of the printer. 2. Tap and Hold the **POWER** and **FEED** buttons simultaneously. 3. Release the buttons once the red error lamp flashes 5 times and the screen indicates Setup Mode. 4. Close the paper cover. 5. Review the physical status slip that automatically prints. For Android devices, the slip must display "Emulation = ESC/POS". For iOS devices, the slip must display "Emulation = StarPRNT". 6. Repeat these steps from the beginning if the status slip does not show the correct emulation for your specific device. ### Bluetooth Pairing 1. Power on the Star Micronics printer. 2. Navigate to **Settings** then **Bluetooth** on the handheld device. 3. Ensure the **Bluetooth** toggle is enabled. 4. Select the Star Micronics printer from the list of available nearby devices. 5. Enter the PIN to successfully pair the device. ## Using this Feature Once the hardware is paired and configured at the operating system level, it must be linked within the application settings to actively enable ticketing functionality. ### Connecting in the Enforce App 1. Open the OPS-COM Enforce app and log in. 2. Tap the **Menu** icon at the top left of the screen. 3. Tap **App Settings**. 4. Scroll down to the Printer Settings section. 5. Tap the **Printer Driver** drop-down menu and choose **Star Micronics**. 6. Tap **Saved Bluetooth Printer** to initiate a scan for your previously paired hardware. 7. Tap the printer name (typically SM-T300) or the specific serial number from the scanned list. 8. Tap the **Emulation** drop-down menu and select the mode matching your device. Select **StarPRNT** for iOS devices, or select **EscPosMobile** for Android devices. 9. Tap the **Menu** button and tap **Home** to return to the main operational screen. --- ## Best Practices and Considerations - **Verify hardware compatibility:** **Ensure you are using a Star Micronics T300i or higher**, as older models may not be supported by the Enforce app or receive firmware updates. - **Prioritize battery management:** **Ensure the printer is fully charged before the start of a shift** to prevent unexpected connection drops or hardware failures during live ticket issuance. - **Conduct pre-shift paper checks:** **Always verify paper levels before leaving the office**, as the external printer will not alert the Enforce app when it is out of physical thermal media. - **Resolve connectivity issues quickly:** **If the printer stops responding in the field, toggle Bluetooth off and on in the device settings** and verify that the printer has not automatically entered a power-saving sleep mode. If issues persist, contact OPSCOM Support.