The Violations Tab is a specific section within the *[Search Vehicle Results](https://opscom.wiki/books/opscom-enforce-ios-android/page/search-vehicle-results-opscom-enforce-app "Search Vehicle Results - OPSCOM Enforce App")* screen on the OPS-COM Enforce application. Its primary purpose is to provide field officers with a detailed historical log of all past violations issued to a specific vehicle, assisting them in making informed and escalated enforcement decisions. This article is intended for OPS-COM administrators and field enforcement personnel using the handheld application.
## Setup and Configuration The Violations Tab automatically retrieves its historical ticket data directly from the central database. **Admin Side:** No specific configuration is required on the handheld device. Administrators manage all violation histories, payment statuses, and escalation policies within the core OPS-COM administrative portal. **User Side (Enforcement Staff): **No specific device setup is required. The historical data populates automatically during vehicle searches, provided the device has a network connection. ## Using this Feature Enforcement personnel use this tab to review a vehicle's citation history and current payment compliance before issuing new tickets. ### Accessing the Violations Tab 1. Perform a plate or VIN query using the **Search Vehicles** function. 2. Tap the specific plate read from the initial search results list . 3. Tap the **Details** tab in the extended plate read menu. 4. Open up the **Violations** section of the **vehicle details** page. ### Key Information Displayed - **Violation Date/Time:** The exact date and time that the ticket was issued. - **Violation Number:** The Violation # that was assigned when the ticket was added to the system. - **Offense Location:** The specific lot or zone where the infraction occurred. - **Violation Type:** The nature of the offense (e.g., Parked in No Parking Area). - **History Summary:** A high-level count of the vehicle's past violations (e.g., within the last 18 months), including a breakdown of paid, unpaid, and warning counts. ### Visual Cues and Status Indicators Each individual violation record features a clear, color-coded status indicator on the right side of the screen denoting the **Payment Status Text**: - **PAID** (typically displayed in green) indicates the citation has been resolved. - **UNPAID** (typically displayed in red or orange) indicates there is still an outstanding balance for that specific infraction. - **CANCELLED** (typically displayed in grey) indicates that the citation is no longer open. --- ## Best Practices and Considerations - **Review unpaid violations before ticketing:** **Always check the Violations tab for a history of unpaid tickets or repeated offenses.** Identifying a pattern of unpaid or frequent violations is critical for enforcing escalation policies, such as initiating a tow or applying a boot. - **Ensure data synchronization:** **Always verify your device has an active connection when reviewing violation history.** If your device is operating strictly from its offline cache, recent ticket payments or newly issued citations from other officers may not be immediately reflected on this tab.