Changing the Organization Name Displayed to Parkers

This feature allows administrators to update the organization's display name across the entire platform. Its primary purpose is to control the branding that appears on the public-facing parking portal, connected handheld units, and printed violation notices. This article is intended for OPS-COM administrators responsible for managing global system configurations and organizational branding.

Setup and Configuration

This is a core system setting and does not require any special backend configuration to access or modify.

Admin Side: Administrators must have the appropriate system role permissions enabled to access the global system settings menus.

User Side: This feature is strictly a backend administrative configuration. End-users do not interact directly with this setting, but the configured name will automatically display on the parking portal when they log in or browse the site.

Using this Feature

Administrators can use the following instructions to seamlessly update the organization name displayed on the web portal and on enforcement handheld units.

1. Hover over System Configuration and click System Settings.

2. Click General System Settings from the provided list.

3. Locate the Organization Name: Website field at the top of the page and enter the desired display name.

4. Locate the Organization name: Handheld field and enter the desired display name.

5. Scroll to the bottom of the page and click the Save Changes button.

The text entered into the Organization Name: Website field will appear directly on your public-facing user portal. The text entered into the Organization name: Handheld field will appear on your enforcement officers' handheld screens and on all violation notices printed from a handheld device.

Best Practices and Considerations

• Understand global handheld configurations: The Organization name: Handheld setting is a global configuration. The name you enter here will be displayed uniformly on all handheld units connected to your system. This setting cannot be changed manually on the individual handheld devices themselves.

• Verify public-facing spelling: Ensure the name is spelled correctly and reflects your official branding before saving. Because the website name is a public-facing setting, any typographical errors will be immediately visible to all end-users on your portal.

• Maintain brand consistency: For brand consistency, it is highly recommended to keep the website and handheld names the same. Do not configure different names unless your organization has a specific operational reason for displaying them differently to users versus field staff.