This feature allows administrators to update the organization's display name across the entire platform. Its primary purpose is to control the branding that appears on the public-facing parking portal, connected handheld units, and printed violation notices. This article is intended for OPS-COM administrators responsible for managing global system configurations and organizational branding.
## Setup and Configuration This is a core system setting and does not require any special backend configuration to access or modify. **Admin Side:** Administrators must have the appropriate system role permissions enabled to access the global system settings menus. **User Side:** This feature is strictly a backend administrative configuration. End-users do not interact directly with this setting, but the configured name will automatically display on the parking portal when they log in or browse the site. ## Using this Feature Administrators can use the following instructions to seamlessly update the organization name displayed on the web portal and on enforcement handheld units. 1. Hover over **System Configuration** and click **System Settings**. 2. Click **General System Settings** from the provided list. 3. Locate the **Organization Name: Website** field at the top of the page and enter the desired display name. 4. Locate the **Organization name: Handheld** field and enter the desired display name. 5. Scroll to the bottom of the page and click the **Save Changes** button.The text entered into the **Organization Name: Website** field will appear directly on your public-facing user portal. The text entered into the **Organization name: Handheld** field will appear on your enforcement officers' handheld screens and on all violation notices printed from a handheld device.
--- ## Best Practices and Considerations - **Understand global handheld configurations:** **The Organization name: Handheld setting is a global configuration.** The name you enter here will be displayed uniformly on all handheld units connected to your system. This setting cannot be changed manually on the individual handheld devices themselves. - **Verify public-facing spelling:** **Ensure the name is spelled correctly and reflects your official branding before saving.** Because the website name is a public-facing setting, any typographical errors will be immediately visible to all end-users on your portal. - **Maintain brand consistency:** **For brand consistency, it is highly recommended to keep the website and handheld names the same.** Do not configure different names unless your organization has a specific operational reason for displaying them differently to users versus field staff.