Configuration Checklist

Some System Configuration that Must be Done 

 For more details on system settings please see 

 System settings: 

 

 Check  General System Settings  to ensure Date and Time settings are correct for your location 

 Check  Lockers  settings to set Tax rate, upload a locker map, and set a Receipt Reply To Address 

 Check  Payments  if EFT (Electronic Funds Transfer) is configured 

  Check  Permits  to ensure it is configured correctly:

 

 Enter a  Receipt Reply To Address 

 Upload a permit map 

 If using the  Managed Waitlist,  configure the  Waitlist Email Managers,  as well as the  Waitlist Reservation Duration 

 

 

 Check  Violations  to configure the following:

 

 Days until violation payment is due 

 Number of days to appeal violation before the option to appeal is removed 

 

 

 

 Classic System Settings: 

 

 Check System Identification settings 

 

 System Name 

 Reply-to Admin Email Address  

 Reply-to Security Email Address 

 Mailing Address 

 Safety Address 

 

 

 

 Template Design 

 OPSCOM offers powerful flexibility to allow your team to customize the look and feel of your User Portal system. This is done by designing the site template. You will require your graphics and any messaging you would like to see on the pages.  

 Uploading Images for Use in Templates 

 

 In order to place images in the different templates, you must upload them to the File Manager.  Please refer to this wiki article for more information 

 Upload background images for landing page 

 Upload your company Logo 

 Upload your parking map 

 

 Once you have your graphics uploaded: 

 Setting up the Look and Feel of the User Portal 

 

 Setting up the common header 

 Setting up the common footer 

 Optional use of content header and footer 

 

 System Messaging 

 

 Set up your Vehicle Disclaimer 

 Set up your Permit Disclaimer 

 

 Email Template Setup 

 

 Appeal Submitted by user 

 Lost Password 

 Invoice 

 User Receipt 

 Waitlist Selected 

 

 User Setup 

 

 Determine what User Types are required 

 Determine what fields of the user profile are required, optional or hidden 

 

 System Setup 

 

 You will need to set up the Vehicle description information 

 Are there any vehicle types missing? 

 

 You will also need to set up your locations. 

 

 Determine what locations you wish to use as descriptors for enforcement 

 

 ParkAdmin Setup 

 

 Create Lots 

 Create and designate Lot Groups and Zones 

 Permits type: Monthly, Daily or Temp 

 

 ViolationAdmin Setup 

 

 Create Offence Categories 

 Populate the offence types 

 Configure days to pay and overdue time frame 

 

 Proof and order your Violations stock 

 

 Your Account Executive will be in contact to ensure you are getting the correct tickets and that you approve the design  

 If you are sourcing your own Violation stock, please ensure you allow yourself 4-6 weeks to have them printed and shipped to you 

 

 Set up your Handhelds and Printers 

 If you have purchased the hardware through the OPSCOM team, we will ship them directly to you with the software pre-loaded and the printers paired. If you have sourced them yourself, you will need to follow the instructions in the wiki articles to complete the setup of your Android handheld units. You will also need to use the instructions in the wiki articles below to set up and pair your printers. 

 

 Setting Up your Handheld Units for the First Time 

 Setting your Android for Auto-Updates 

 Ticket Creation Settings 

 Setting up your Ticket Footer 

 

 Printer Setup 

 Your Training Coordinator will go through using the handhelds but it is beneficial to work through the Android Handheld Wiki to make the training more meaningful for you. In particular, it is important to familiarize yourself with the Best Practices for OPSCOM Android wiki article.