Landing Page and Dashboards

• Using the OPSCOM-ARC System Dashboard & Widgets
• Edit the Admin Landing Page Messages

Using the OPSCOM-ARC System Dashboard & Widgets

The System Dashboard is a fully customizable, widget-based analytics interface built directly into the administrative portal. Its primary purpose is to allow administrators to visualize organizational data, track key operational metrics, and create personalized reporting views using a drag-and-drop grid. This article is intended for OPS-COM administrators responsible for monitoring system analytics and managing operational data.

Setup and Configuration

This feature is a core administrative tool used to display graphical and tabular representations of your operational data.

Admin Side: Administrators must have the appropriate system role permissions enabled to view, edit, or set default dashboards. Access to specific data within the widgets is automatically restricted based on the administrator's existing system permissions.

Using this Feature

Administrators can use the following instructions to create custom dashboards, manage layouts, and configure individual data widgets.

There are two distinct dashboard types. The General Dashboard is the main operations dashboard accessible by clicking the OPS-COM logo, surfacing organization-wide data. The Admin Dashboard is shown when viewing a specific admin's profile page and automatically filters data to that specific user.

Creating a Dashboard

1. Click the + Create Dashboard button on the Dashboard homepage.

2. Enter a descriptive title in the Name field.

3. Select Private (only you can see it) or Visible (any admin with browse permissions can view it) from the visibility options.

4. Click the Create button to immediately open the new workspace.

Editing a Dashboard Layout

1. Toggle the Edit Mode switch located in the toolbar.

2. Drag widgets by their header to reposition them on the grid.

3. Drag the bottom-right corner of any widget to resize it.

4. Click the Save Layout button in the toolbar to persist the grid positions.

Adding and Configuring Widgets

1. Toggle the Edit Mode switch in the toolbar.

2. Click the + Add Widget button to open the widget gallery.

3. Click a specific widget card to add it to your grid.

4. Click the Settings icon on the new widget header to open the configuration modal.

5. Select the appropriate metrics from the Data Source drop-down menu.

6. Configure the specific Display Settings and Filter Settings for your required view.

7. Click the Save button to apply the configuration and fetch the data.

Available Widget Types

Widget Type	Description
Graph	Displays data as an interactive chart. Supports Bar, Stacked Bar, Line, Pie, and Doughnut styles.
Filterable Graph	Identical to the Graph widget but includes an inline filter drop-down displayed directly on the widget header for real-time data slicing.
List	Displays data as a sortable, paginated data table. Ideal for raw record-level views (e.g., individual violations or LPR reads).
Map	Displays geocoded records as pins on an interactive map. Supports pin clustering, color-coding by age, and drawing patrol paths.
WYSIWYG	A free-form rich-text content panel used for notes, announcements, or instructions embedded directly in the dashboard.
Admin Info	A read-only profile summary card displaying the name, role, and contact details of the admin currently being viewed.
Incident Association	Displays incident association data relevant to the specific dashboard context.

Available Data Sources

Data Source	Compatible Widgets	Common Display and Filter Settings
Violation Stats	Graph, Filterable Graph, List, Map	Filter by payment status, payable only, geocoded only, or active writers. Group by time, plate, location, writer, or category.
Permit Stats	Graph, List	Filter by active only status, permit type, specific lots, or lot zones. Group by permit type, lot, or user type. Measure by count or revenue.
LPR Stats	Graph, Filterable Graph, List, Map	Filter by permit type or camera classification (Entry, Exit, Monitor, Patrol). Group by camera, device type, or entry/exit type.

Dashboard Permissions Reference

Permission	Operational Effect
dashboard_browse	Allows the administrator to view dashboards marked as Visible.
dashboard_edit_any	Allows the administrator to edit any dashboard regardless of ownership.
dashboard_set_org_default	Allows the administrator to promote a specific dashboard to the organization-wide default.

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Best Practices and Considerations

• Utilize the Filterable Graph for LPR Camera data: Set the Filter Dimension to Camera to get a per-camera drop-down directly on the widget. This allows you to quickly filter views without needing to open the backend widget settings.

• Star your most-used dashboard: Mark your primary dashboard as your personal default. Clicking the star icon ensures it loads automatically as your landing page when you navigate to the portal.

• Use effective graph combinations: Use the Group by Entity setting combined with a Stacked Bar chart. This is the most readable combination for comparing multiple cameras, lots, or writers side by side.

• Create annual progress charts: Combine the Year to Date time period with the Group by Month setting. This creates a clean, automated year-progress chart that resets automatically each January.

• Optimize Map widgets: Configure Geo widgets with the Last 4 to 8 Hours time range and enable the Cluster Pins setting. This prevents map clutter and improves performance for busy patrol routes.

• Combine List and Graph widgets: Place a List widget alongside a Graph widget on the same dashboard using the exact same data source and filter settings. This provides administrators with both a high-level visual chart and a raw-record drill-down on a single screen.

Edit the Admin Landing Page Messages

The Admin Dashboard landing page message feature allows organizations to display important, up-to-date information directly to their staff upon logging into the system. Its primary purpose is to centralize internal communications such as system updates, upcoming deadlines, or schedule changes. This article is intended for OPS-COM administrators responsible for managing internal announcements and system content.

Setup and Configuration

This feature requires specific role permissions to access the content and design configuration menus.

Admin Side: Administrators must have the Manage System Messages permission enabled on their user role.

1. Hover over System Configuration, click Admin Management, then Manage Roles.

2. Click the Permissions button next to the role you want to modify.

3. Click the System Content tab.

4. Enable the Manage System Messages checkbox.

5. Click the Save Permissions button.

Using this Feature

Administrators can use the following instructions to seamlessly access and modify the content displayed on the main admin dashboard.

Editing the Message Content

1. Hover over System Configuration, click Content & Designs, then Pages and Content Blocks.

2. Click the Messages tab.

3. Click the Edit button next to the Admin Dashboard item.

4. Enter your desired content using the standard WYSIWYG editor.

5. Click the Save Messaging button to immediately publish your changes to the dashboard.

The WYSIWYG editor displays by default for quick text entry. If you prefer to construct your message using HTML, click the Tools drop-down menu and choose Source Code.

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Best Practices and Considerations

• Share relevant information: Customize the dashboard to display important and up-to-date information relevant to your staff. Highlighting recent system updates, upcoming enforcement deadlines, or internal announcements ensures maximum visibility across your team.

• Keep messaging concise: Keep messages clear and concise. The dashboard serves as a quick reference point, so avoid overly long or complex text blocks that busy administrators might easily skip over.

• Leverage visual elements: Leverage the WYSIWYG editor to incorporate basic formatting, images, or links. Breaking up text with bullet points or visual elements makes your internal messages much more engaging and readable.

• Establish a schedule for regular updates: Periodically review and update your Admin Dashboard message. Stale information trains staff to ignore the landing page; ensure the content remains current, accurate, and valuable to your operations.