There is now the option to have a warning letter sent to those who have received a violation marked as a warning. Violations marked as a warning have had their fine amount waived.
## Setup & Configuration To enable the sending of warning notices: - Go to **System Configuration**, then **System Settings**, and scroll down to the **Violations** sub-menu. - Enable the setting named **Send Notices For Warnings**. - Click **Save Settings**. Once enabled, warning notices will be sent when the system task is run. ## Template The edit the layout of the warning letter: - Go to **System Configuration** > **Content & Designs** > **Email Templates** - Click Edit on the **New Warning Notice** template. [](https://opscom.wiki/uploads/images/gallery/2024-07/jYUimage.png) Here the content of the notice is setup for the email to be sent out to users with warning violations. [](https://opscom.wiki/uploads/images/gallery/2024-07/45mimage.png) ## System Task For the warning notices to be sent out, the system task must be run. - Go to **Tools** > **View System Task Logs**. - Ensure the **New Violation Notices** task is enabled. [](https://opscom.wiki/uploads/images/gallery/2024-07/d32image.png) --- ### Best Practices & Considerations - Like other system tasks, **New Violation Notices** is set to run at a scheduled time while it is enabled. - It can also be run immediately by pressing the run button. - While the setting **Send Notices for Warnings** is enabled, this task will include warning violations in its output. When disabled, the task will only send notices out for violations issued with a fine. - The **task frequency** can be adjusted, however it must be updated manually on our end in the database. Please contact us atWe **strongly recommend** keeping a **longer delay**, as it’s designed to prevent situations where staff may be approached or pressured immediately after issuing a violation.