This article describes the **Lockers Awaiting Payment report**, a tool used to manage and communicate with users who have pending locker payments. Its primary purpose is to provide administrators with a centralized view of unpaid locker reservations and offer tools for sending payment reminders. This guide is intended for OPSCOM administrators.
### Using this Feature The report allows administrators to filter for users with unpaid locker reservations and provides several tools for communication and management. ##### Generating the Report 1. Go to **Locker Management** and click **Awaiting Payment**. 2. On the **Lockers Awaiting Payment** page, use the drop-down menus to filter by **Locker Area** and select a **Sort Type** (e.g., by building area, by user). 3. Click the **Search** button to generate the list. ##### Available Actions and Buttons The report provides several actions for managing the listed users and their lockers: - **Email Listed Users**: Click this button to send a single, bulk email to all users displayed in the search results. - **Envelope Icon**: Click the envelope icon in a user's row to send an email to that individual user only. - **Username**: Click a user's name to navigate directly to their user profile page. - **Locker Number**: Click the locker number to open a pop-up window with the locker's details. You can update fields like **Condition** and add **Comments**. Click **Update Locker** to save changes. - **Building Area**: If applicable, click the link in the **Building Area** column to view or edit details about that location. Click **Update this Area** to save any changes. --- ### Best Practices & Considerations - **Use the Email Listed Users button to send out periodic payment reminders.** This can help reduce the number of abandoned reservations and ensure timely payment.