This article describes the Permits Awaiting Payment report, a tool used to manage and communicate with users who have pending permit payments. Its primary purpose is to provide administrators with a centralized view of unpaid permit reservations and offer tools for sending payment reminders and processing payments. This guide is intended for OPSCOM administrators.
### Using this Feature The report allows administrators to filter for users with outstanding permit payments and provides several tools for communication and management. This report is a standard feature of the permit management module and does not require any specific configuration. It automatically displays data based on user permit reservations and their payment status. ##### Generating the Report 1. Hover over **Permit Management** and click **Awaiting Payment**. 2. The **Permits Awaiting Payment** screen will load, displaying all users with pending payments. 3. Optionally, select a specific lot from the drop-down menu at the top of the page to filter the list. ##### Available Actions and Buttons - **Email Listed**: Click this button to send a single, bulk email to all users displayed in the list. A pop-up will allow you to compose a message and add attachments. - **Export and Print**: Use the **Excel**, **CSV**, **PDF**, **Copy**, and **Print** buttons to export or print the current report data. - **Envelope Icon**: Click this icon in a user's row to send an email to that individual user. - **Profile Icon**: Click this icon to navigate directly to the user's profile page. - **Permit Number**: Click the link in this column to view or edit the permit's details and process any associated payments. --- ### Best Practices & Considerations - **Use the Email Listed button to send bulk payment reminders** to all users on the report. This is an efficient way to prompt users to complete their purchases. - This report specifically targets users who have a 'promise to pay' on file (such as a pending cheque or payroll deduction) but whose payment has not yet been processed. It is a key tool for managing non-credit card transactions. - You are encouraged to run this report **weekly** and send an **email reminder** for users to remit payment.