The Chase E-xact Hosted Payment configuration allows administrators to process secure online transactions through the Chase E-xact payment gateway. Its primary purpose is to safely redirect users to a Hosted Payment Page (HPP) during checkout, ensuring sensitive payment data is securely handled outside of OPS-COM before posting the transaction results back to the system. This article is intended for OPS-COM administrators.
## Setup and Configuration To configure the Chase E-xact integration, you must gather specific credentials from your merchant account so they can be entered into the system. 1. Log in to your Chase E-xact merchant portal. 2. Retrieve your exact **Company Name**, your **E-xact ID** (Gateway ID), and the **Password** used to access your account. 3. Hover over **System Configuration** and click **Payments** then **Setup Payment Types**. 4. Click the **Add Type** button. 5. Select the Chase E-xact option from the provider drop-down menu. 6. Click the **Next Step** button. 7. Enter your **Company Name**, **E-xact ID**, and **Password** into the respective credential configuration fields. 8. Click the **Update Payment Type** button to save your credentials and activate the gateway. ## Using this Feature Because this integration utilizes a Hosted Payment Page (HPP) with a Relay Response, administrators do not manually interact with this feature on a daily basis. Once configured, the Chase E-xact integration automatically handles electronic routing when users process transactions on the user portal. The standard user checkout flow proceeds as follows: 1. Select the Chase E-xact payment type during the OPS-COM checkout process. 2. Click the confirmation button to be securely redirected to E-xact's external payment form. 3. Enter the required credit card details on the secure HPP. 4. Confirm the payment details to process the funds. ### Visual Cues and Status Indicators - **Automated Redirection:** Once the payment successfully processes, the transaction results are posted back to the OPS-COM webhook endpoint. The user is then automatically redirected back to the OPS-COM portal, where a final payment confirmation screen and receipt are generated for their records. --- ## Best Practices and Considerations - **Maintain Credential Security:** **Always ensure your merchant account password and E-xact ID are kept up to date in the system.** If your password expires or is changed within the external Chase portal, you must immediately update it within your OPS-COM payment settings to prevent checkout failures. - **Webhook Verification:** **Perform a small test transaction before going live** to verify that the Relay Response is correctly posting the results back to the OPS-COM webhook endpoint and properly triggering the final receipt generation.