The Edit Primary Driver feature allows administrators to manually set or change the main user responsible for a specific vehicle. Its primary purpose is to ensure that official communications, such as violation notices, are routed correctly when a vehicle is associated with multiple user profiles. This article is intended for OPS-COM administrators responsible for managing vehicle records and user profiles.
## Setup and Configuration This feature is a standard administrative function and does not require extensive initial configuration to function. **Admin Side:** There is no specific global setup required to enable this feature. However, the option to change the primary driver is only available when a single vehicle is associated with two or more user profiles. If a vehicle is only linked to one user, that user is automatically designated as the primary driver by default, and the selection field will not be visible on the backend. **User Side:** Users cannot manually change the primary driver designation for a shared vehicle via the public-facing user portal. This action must be performed by an administrator. ## Using this Feature Administrators can use the following instructions to manage the primary driver designation from the vehicle editing screen within any associated user's profile. 1. Hover over **User Management** and click **User Search**. 2. Locate any user currently associated with the vehicle and click their **Username** from the search results to open their **Profile Page**. 3. Click the **Vehicles** tab. 4. Click the hyperlinked license **Plate** of the desired vehicle in the list to open the **Edit Vehicle** screen. 5. Click the **Primary Driver** drop-down menu and choose the name of the user you want to designate as the new primary contact. 6. Click the **Update Vehicle** button to apply the change.The **Primary Driver** drop-down menu will solely contain the names of users who are already actively associated with the vehicle.
--- ## Best Practices and Considerations ### - **Understand automatic assignments:** **Be aware that a nightly system process automatically attempts to assign a primary driver to any new vehicle.** Additionally, if a violation appeal is submitted for a vehicle that currently lacks a designated primary driver, the system will automatically assign the role to the user who submitted the appeal. This ensures there is always a designated contact for ongoing communications. - **Correct legacy records easily:** **If you encounter an older vehicle record with multiple users designated as the primary driver, simply select the correct one and save the profile.** When you save the change, the system will automatically clean up the data and remove the incorrect legacy designations from the other associated users.