Incident Entry The Incident Entry feature allows administrators and dispatchers to formally create and document new security or operational events within the system. Its primary purpose is to capture comprehensive event details, including involved individuals, vehicles, and missing property, to ensure accurate case management and reporting. This article is intended for OPS-COM administrators and security personnel. Setup and Configuration The Incident Entry feature is a core component of the incident management module and requires no specialized system setup. However, administrators must have the appropriate incident creation and editing permissions assigned to their user role to access this page and generate new reports. Using this Feature The incident entry process is broken down into two main phases: searching for and linking related entities (people, vehicles, property), followed by entering the specific narrative details of the event. Accessing the Form Hover over the Incidents icon and click Incident Entry . Click the Create a New Incident button on the Opened Incidents page to begin a new report, or click a specific Incident Number link to view the details of an existing active incident. Step 1 Linking People Vehicles and Property Click the appropriate link on the Step 1 screen to search by Users , Vehicles , or Missing Property . Click the Enter Specific Incident Details button to bypass this step entirely if the incident is not associated with any specific individuals, vehicles, or property. Click the Add User to Incident button at the bottom right once you locate the correct individual via the search fields. Click the Add a New Individual to the Database button if no user is found. This will open the Quick Registration Form where you can enter the new individual's details into the system. Select the appropriate classification from the Relation drop-down menu to identify the person's exact relationship to the incident (e.g., victim, witness, prime suspect). Click the Save User Details button. Click the Search for Additional Individuals button to link more people, or use the appropriate links to attach vehicle and property details. Click the Enter Specific Incident Details button at the bottom right to proceed to the next phase of the report. Step 2 Entering Incident Information Review the summary of the people, vehicles, and missing property you linked, which will now appear at the top of the Step 2 page. Enter the comprehensive narrative and factual details of the event into the provided Incident Information fields. Click the Choose File button beside the Attach Image line, select your local file, and click Open to upload and attach photographic evidence to the report. Click the Save Incident button at the bottom of the page once all information has been submitted. When filling out the specific details on the incident form, OPS Number is an abbreviation for the Other Police Services Number used for external tracking, and PON Summons is an abbreviation for Provincial Offences Notice Summons. Post-Creation Actions Once the incident has been saved, the system will automatically redirect you to the Recent Incidents Summary Report (Last 30 Days) screen. View Incident: Click this link to the right of your newly created incident if you realize you need to reopen the file and edit any details. Best Practices and Considerations Link Entities First: Always attempt to link involved individuals and vehicles before moving to the specific incident details. Establishing these links early builds a stronger relational database, making future searches and related occurrence tracking much more effective. Accurate Relations: Ensure the Relation field is accurately selected for every attached user. Misclassifying a witness as a suspect, or vice versa, can lead to severe data integrity and compliance issues down the line. Upload Evidence Immediately: If you possess photographic evidence at the time of report creation, attach it immediately using the image upload tool rather than waiting until the case is updated later.