Incidents Summary Report by Category

The Incident Summary Report by Category allows administrators to filter and view incident records based on specific incident classifications. Its primary purpose is to help security and administrative teams track and analyze event trends across various categories within a specified timeframe and location. This article is intended for OPS-COM administrators responsible for security reporting and incident management.

Setup and Configuration

The Incident Summary Report by Category is a standard reporting feature within the incident management module and requires no specialized system setup to run. However, administrators must have the appropriate incident viewing and reporting permissions assigned to their user role to access this page.

Using this Feature

Administrators can use this report to generate a high-level overview of incidents grouped by category, with the ability to drill down into specific sub-category reports for more detailed information.

Running the Report

1. Hover over the Incidents icon, click Reports, and select Report By Category.

2. Enable the checkboxes next to the specific categories you want to include in your report.

3. Select the desired date range to narrow the reporting window.

4. Select a specific location and sub-location from the drop-down menus if you wish to filter the results geographically.

5. Click the Search Incidents button at the bottom of the screen once you have set your criteria.

You do not need to select an option in every single section or filter. Only apply filters to the specific criteria you want to investigate; leaving a filter blank will simply include all data for that parameter.

Key Information Displayed and Available Actions

Once the search is executed, a results table will appear at the bottom of the page providing an overview of the incidents that occurred in each selected category.

• Sub-Category Reports: Click any of the linked sub-category names within the results table to generate a deeper Sub-Category Report containing the individual incident records.

• Sort Data: Click the column headings within the Sub-Category Report to automatically sort the table data by that specific metric.

• View Details: Click the Details link located beside a particular incident to open, view, or edit the full incident profile.

Best Practices and Considerations

• Standardized Categorization: Organizations should ensure that field officers consistently apply the correct categories and sub-categories during initial incident entry. If incident types are logged inconsistently, this report will not provide an accurate reflection of security trends.

• Targeted Audits: Use this report on a monthly or quarterly basis to identify which types of incidents are most prevalent on your property, allowing your organization to strategically adjust enforcement policies or deploy additional resources to mitigate those specific issues.