Midnight List - Lockers

The Midnight List is a system-generated report displaying lockers with pending transactions that are scheduled to be automatically cleared out of the system at midnight. Its primary purpose is to help administrators review and manage unpaid locker reservations before they expire and the lockers return to the available public inventory. This article is intended for OPS-COM administrators responsible for managing locker assignments and billing. 

 Setup and Configuration 

 This feature is a standard automated administrative process and does not require any specific manual configuration to activate. 

 Admin Side: Administrators do not need to configure any settings for this list to generate. The system automatically populates the list based on unpaid locker reservations that have reached their designated expiration timeframe. 

 User Side: End-users do not have access to this administrative list. They will simply see their reservation expire and the locker disappear from their profile if it is cleared. 

 Using this Feature 

 Administrators can use this list to review impending locker expirations and take action on unpaid reservations before the automated midnight clearing process occurs. 

 Managing the Midnight List 

 Because this list acts as a queue for automated system actions, administrators must proactively manage the items awaiting payment if they wish to prevent a locker from being cleared. 

 

 

 Navigate to the Midnight List page to review the specific lockers scheduled to be cleared at the end of the day. 

 

 

 Review the users and locker numbers on the list to determine if any payments are currently in transit or if deadline extensions are warranted. 

 

 

 Follow the detailed step-by-step instructions in the Clear Locker Items Awaiting Payment article to process payments, manually clear the items, or manage the pending reservations before the midnight deadline. 

 

 

 

 Best Practices and Considerations 

 

 

 Review the list daily: Make it a daily administrative habit to review the Midnight List before the close of business. This proactive check ensures that no legitimate locker reservations are accidentally cleared overnight due to delayed manual payment processing or miscommunication. 

 

 

 Establish a final notice protocol: Develop a standard business rule for users appearing on this list. For example, utilize the system's email tools to send one final payment reminder to users on the Midnight List, clearly stating that their reservation will be permanently canceled if payment is not resolved by the end of the day.