# Municipal Violations and Collections

## Introduction

Municipal clients located within Ontario have specific processes for violation offences to be sent through. The two relevant processes are the **<span data-highlighted="true"><span class="_11q7k1zt _5pio5fkk _189eyh40 _1il9nqa1 _19lclxqc _d0altlke acronym-highlight" data-testid="acronym-highlight">POA</span></span> (Provincial Offenses Act)** and the **<span data-highlighted="true">AMPS</span> (Administrative Monetary Penalty System)**. Municipalities will prescribe to one process or the other.

<span data-highlighted="true">OPS</span>-<span data-highlighted="true">COM</span> supports most aspects of the <span data-highlighted="true">POA</span> process and is considered as a Permitted Recipient under <span data-highlighted="true"><span class="_11q7k1zt _5pio5fkk _189eyh40 _1il9nqa1 _19lclxqc _d0altlke acronym-highlight" data-testid="acronym-highlight">ARIS</span></span> rules. The <span data-highlighted="true">POA</span> process is used when a violation is given to a vehicle that has no user information present within the system.

This process involves sending out vehicle data to the transportation authority (<span data-highlighted="true"><span class="_11q7k1zt _5pio5fkk _189eyh40 _1il9nqa1 _19lclxqc _d0altlke acronym-highlight" data-testid="acronym-highlight">MTO</span></span>) to receive additional user information, so any outstanding violations on the vehicle can be sent to court for collections.

This article will explain the process involved in the life-cycle of a violation for one municipality in Ontario, including interactions with the Ministry of Transportation (<span data-highlighted="true">MTO</span>) and the Ontario court system.

It is important to note these violations would be issued to a vehicle by license plate number. Unless the driver is a registered user in the <span data-highlighted="true">OPS</span>-<span data-highlighted="true">COM</span> system, the actual owner of the vehicle would not be known.

---

<div class="ak-editor-panel cc-1f60buh" data-panel-type="warning" id="bkmrk--1"></div>> <span aria-label="Panel warning" class="cc-snhnyn" role="img"><svg fill="none" height="24" role="presentation" viewbox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path clip-rule="evenodd" d="M13.4897 4.34592L21.8561 18.8611C21.9525 19.0288 22.0021 19.2181 21.9999 19.4101C21.9977 19.6021 21.9438 19.7903 21.8435 19.9559C21.7432 20.1215 21.6001 20.2588 21.4282 20.3542C21.2563 20.4497 21.0616 20.4999 20.8636 20.5H3.13707C2.93882 20.5 2.74401 20.4498 2.57196 20.3543C2.39992 20.2588 2.25663 20.1213 2.15631 19.9556C2.05598 19.7898 2.00212 19.6015 2.00006 19.4093C1.998 19.2171 2.04782 19.0278 2.14456 18.86L10.5121 4.34592C10.6602 4.08939 10.8762 3.87577 11.1377 3.72708C11.3993 3.57838 11.6971 3.5 12.0003 3.5C12.3036 3.5 12.6013 3.57838 12.8629 3.72708C13.1245 3.87577 13.3404 4.08939 13.4885 4.34592H13.4897ZM12.0003 7.82538C11.8232 7.82537 11.6482 7.86212 11.4869 7.93317C11.3257 8.00423 11.182 8.10793 11.0656 8.2373C10.9492 8.36668 10.8627 8.51872 10.8119 8.68321C10.7611 8.8477 10.7473 9.02083 10.7713 9.19093L11.3546 13.3416C11.3754 13.4933 11.4523 13.6326 11.5711 13.7334C11.6899 13.8343 11.8424 13.8899 12.0003 13.8899C12.1582 13.8899 12.3107 13.8343 12.4295 13.7334C12.5483 13.6326 12.6253 13.4933 12.6461 13.3416L13.2293 9.19093C13.2533 9.02083 13.2395 8.8477 13.1887 8.68321C13.138 8.51872 13.0515 8.36668 12.935 8.2373C12.8186 8.10793 12.6749 8.00423 12.5137 7.93317C12.3525 7.86212 12.1774 7.82537 12.0003 7.82538V7.82538ZM12.0003 17.3369C12.3395 17.3369 12.6649 17.2062 12.9047 16.9737C13.1446 16.7412 13.2793 16.4258 13.2793 16.0969C13.2793 15.7681 13.1446 15.4527 12.9047 15.2202C12.6649 14.9877 12.3395 14.857 12.0003 14.857C11.6611 14.857 11.3358 14.9877 11.0959 15.2202C10.8561 15.4527 10.7213 15.7681 10.7213 16.0969C10.7213 16.4258 10.8561 16.7412 11.0959 16.9737C11.3358 17.2062 11.6611 17.3369 12.0003 17.3369V17.3369Z" fill="currentColor" fill-rule="evenodd"></path></svg></span> A client must be setup beforehand to use the <span data-highlighted="true">MTO</span> Lookup and the Court Requested Conviction status and workflow. This could require custom development fees to handle the client’s setup. Currently, this process is only available for use within the Ontario court system.
> 
> In addition to the <span data-highlighted="true">OPS</span>-<span data-highlighted="true">COM</span> setup, the client must work with the <span data-highlighted="true">MTO</span> to become an Authorized Requester of the <span data-highlighted="true">MTO</span> information. The process can be started by contacting [<span data-highlighted="true">ARIS</span>@ontario.ca](mailto:ARIS@ontario.ca "mailto:ARIS@ontario.ca") and requesting a <span data-highlighted="true">RAW</span> data account.
> 
> *Please contact your sales representative for more information.*

## An Example

Consider a municipal client that has the following violation life-cycle:

1. A violation is issued with **7 days** to pay during which the fine amount may be discounted.
2. On the 8th day, the fine is no longer discounted.
3. Weekly, all tickets that have reached their **15th day** of non-payment are sent to the <span data-highlighted="true">MTO</span> to do a lookup of relevant driver info.
4. The <span data-highlighted="true">MTO</span> will send a return file containing the driver information for the vehicle involved in the violation, including address and driver's license number, to be stored temporarily in the database.
    
    
    1. Notice letters can be issued to drivers who have not paid their violations. This is done using the letter report.
5. If the violation is still outstanding on **day 65** it will be sent to court and an additional court fee can be applied to the violation.
    
    
    1. A file can be generated that is compatible with the Ontario court system if upload is available. In addition, a summary file can be generated to include all cases submitted to court in a particular timeframe.
6. When the ticket has been paid, the court will send a report back to the parking manager to let them know what the outcome was. Admins can then use the information in the report process the payment on the violation within the <span data-highlighted="true">OPS</span>-<span data-highlighted="true">COM</span> system.

> #### Important Note about <span data-highlighted="true">MTO</span> Information
> 
> <span data-highlighted="true">ARIS</span> rules dictate the use of <span data-highlighted="true">MTO</span> information, requiring the information from the <span data-highlighted="true">MTO</span> is only temporarily stored within the <span data-highlighted="true">OPS</span>-<span data-highlighted="true">COM</span> system.
> 
> Once a violation has been cancelled, paid, or sent to collections, all information from the <span data-highlighted="true">MTO</span> related to the violation will be purged from the system.

## Starting the Process

The interaction with the <span data-highlighted="true">MTO</span> begins after a violation is past due.

The admin will run a weekly report to determine if there are outstanding violations in the system that have gone unpaid for 7 days after they were marked as due. This is done using the Vehicle Lookup Export page.

This page can be found by following this menu tree:

- **Violations → Collections** → **Vehicle Lookup Export**

[![image.png](https://opscom.wiki/uploads/images/gallery/2024-06/scaled-1680-/uhkimage.png)](https://opscom.wiki/uploads/images/gallery/2024-06/uhkimage.png)

## Vehicle Lookup Export Tool

Several search options are present on the page:

- Minimum number of violations
- Vehicle province or state
- To search by issue date or by due date
- Date range of the lookup

<div class="rich-media-item mediaSingleView-content-wrap image-wide cc-1tfd5rq" data-layout="wide" data-node-type="mediaSingle" data-renderer-start-pos="3974" data-width="900" data-width-type="pixel" id="bkmrk--3"><div class="cc-1gcobvo"></div></div>[![image.png](https://opscom.wiki/uploads/images/gallery/2024-06/scaled-1680-/l2Gimage.png)](https://opscom.wiki/uploads/images/gallery/2024-06/l2Gimage.png)

Clicking on export will generate a file to be sent to the <span data-highlighted="true">MTO</span> containing the vehicle information that is additional information is being requested for.

Notice there are various formats for this export:

- **Aris Raw Data Account:** Used with an <span data-highlighted="true">ARIS</span> client using raw format lookups.
- **Aris Abstract Account:** Used with an <span data-highlighted="true">ARIS</span> client using abstract format lookups.
- **Send to Collections:** Used to send a report to a typical collections agency outside of the <span data-highlighted="true">MTO</span> process.

[![image.png](https://opscom.wiki/uploads/images/gallery/2024-06/scaled-1680-/H9Yimage.png)](https://opscom.wiki/uploads/images/gallery/2024-06/H9Yimage.png)

A text file will be generated with the filename as SendToMTO-<span data-highlighted="true"><span class="_11q7k1zt _5pio5fkk _189eyh40 _1il9nqa1 _19lclxqc _d0altlke acronym-highlight" data-testid="acronym-highlight">XX</span></span>-<span data-highlighted="true">XX</span>-<span data-highlighted="true">XX</span>.txt, with the Xs acting as placeholders for the timestamp at the time of file creation.

[![image.png](https://opscom.wiki/uploads/images/gallery/2024-06/scaled-1680-/CkNimage.png)](https://opscom.wiki/uploads/images/gallery/2024-06/CkNimage.png)

## <span data-highlighted="true">MTO</span> Export File

Here is a sample of what the exported text file will look like.

The file is formatted in a custom format required for the <span data-highlighted="true">MTO</span> to lookup driver information.

[![image.png](https://opscom.wiki/uploads/images/gallery/2024-06/scaled-1680-/Bc0image.png)](https://opscom.wiki/uploads/images/gallery/2024-06/Bc0image.png)

## <span data-highlighted="true">MTO</span> Response File

The file that is returned from <span data-highlighted="true">MTO</span> Lookup will include driver information such as the registered vehicle owner's name and home address.

This information is **temporarily** stored in the <span data-highlighted="true">OPS</span>-<span data-highlighted="true">COM</span> system. As governed by <span data-highlighted="true">ARIS</span> rules, the information will be purged from the system after it is no longer needed.

The document return from the <span data-highlighted="true">MTO</span> will look like the following:

[![image.png](https://opscom.wiki/uploads/images/gallery/2024-06/scaled-1680-/dmlimage.png)](https://opscom.wiki/uploads/images/gallery/2024-06/dmlimage.png)

## Simulated Response File

There is an option to generate a mock version of an MTO response file using the file previously exported.

This can be done using the Third Party Simulator page, located under the menu tree:

<div class="ak-renderer-extension undefined " data-layout="default" id="bkmrk-tomahawk-options-%E2%86%92-t"><div class="ak-renderer-extension-overflow-container"><div class="css-1ozsyld ey937e10" data-fabric-macro="e63d1449-6927-45e0-aa16-783f61913522" data-macro-body="<h2>Simulated Response File</h2><p>There is an option to generate a mock version of an MTO response file using the file previously exported.</p><p>This can be done using the Third Party Simulator page, located under the menu tree:</p><ul><li><p><strong>Tomahawk Options &rarr; Third Party Simulators</strong></p></li></ul><ac:image ac:align="center" ac:layout="center" ac:original-height="242" ac:original-width="924" ac:custom-width="true" ac:alt="image-20240417-211012.png" ac:width="764"><ri:attachment ri:filename="image-20240417-211012.png" ri:version-at-save="1" /><ac:adf-mark key="border" size="2" color="#091e4224" /></ac:image><p />" data-macro-parameters="{"specialUsername":"authenticated","matchUsing":"any"}" data-testid="legacy-macro-element" style="margin: 0px; padding: 0px; white-space: normal; clear: both;"><div class="conf-macro output-block" data-hasbody="true" data-local-id="40485b31-65a2-42dc-aaa9-bf873065ca6a" data-macro-id="e63d1449-6927-45e0-aa16-783f61913522" data-macro-name="show-if">- **Tomahawk Options → Third Party Simulators**

<span class="confluence-embedded-file-wrapper image-center-wrapper confluence-embedded-manual-size">![image-20240417-211012.png](https://OPSCOM.atlassian.net/wiki/download/thumbnails/761065/image-20240417-211012.png?version=1&modificationDate=1713388215423&cacheVersion=1&api=v2&width=764&height=200)</span></div></div></div></div>## Importing the <span data-highlighted="true">MTO</span> Response File

To import the information received back from the <span data-highlighted="true">MTO</span> into the <span data-highlighted="true">OPS</span>-<span data-highlighted="true">COM</span> system, navigate to the vehicle lookup import found under the menu tree:

- **Violations → Collections** → **Vehicle Lookup Import**

[![image.png](https://opscom.wiki/uploads/images/gallery/2024-06/scaled-1680-/Juhimage.png)](https://opscom.wiki/uploads/images/gallery/2024-06/Juhimage.png)

The **Vehicle Lookup Import** file selector tool opens.

Choose the file that came back from <span data-highlighted="true">MTO</span> and navigate to the file you wish to select for import.

[![image.png](https://opscom.wiki/uploads/images/gallery/2024-06/scaled-1680-/aoximage.png)](https://opscom.wiki/uploads/images/gallery/2024-06/aoximage.png)

Click the **Import** button.

A confirmation message will appear in the top right of the page.

[![image.png](https://opscom.wiki/uploads/images/gallery/2024-06/scaled-1680-/GNqimage.png)](https://opscom.wiki/uploads/images/gallery/2024-06/GNqimage.png)

## Generating Notice Letters

Once the information has been imported, the data will be used to populate any missing notice letter information.

Violations that have had <span data-highlighted="true">MTO</span> information associated to them can be viewed from the Letter Report page.

After the notice letters have been printed, they must be sent to the drivers of the vehicles by mail.

## Sending to Collections

If the ticket still remains unpaid after the notice letter has been sent, it is eligible to be sent to the Ontario court system for collections.

The page can be found under the menu tree:

- **Violations → Collections** → **Send to Court**

[![image.png](https://opscom.wiki/uploads/images/gallery/2024-06/scaled-1680-/NmSimage.png)](https://opscom.wiki/uploads/images/gallery/2024-06/NmSimage.png)

The number of days since the violation was issued can be specified, and violations that have not been issued a notice letter can also be included.

[![image.png](https://opscom.wiki/uploads/images/gallery/2024-06/scaled-1680-/Z9Gimage.png)](https://opscom.wiki/uploads/images/gallery/2024-06/Z9Gimage.png)

An admin fee can be added to the violation on export.

Some municipalities have a fee and some do not.

[![image.png](https://opscom.wiki/uploads/images/gallery/2024-06/scaled-1680-/2inimage.png)](https://opscom.wiki/uploads/images/gallery/2024-06/2inimage.png)

The page will then generate a file to be sent to the Ontario court system, named in the format of SendToCRC-<span data-highlighted="true">XX</span>-<span data-highlighted="true">XX</span>-<span data-highlighted="true">XX</span>.txt, with the Xs acting as placeholders for the timestamp at the time of file creation.

The report generated by the system is in a format specified by the Ontario court system for processing, and must be customized for each municipality.

It will look something like this:

[![image.png](https://opscom.wiki/uploads/images/gallery/2024-06/scaled-1680-/OR5image.png)](https://opscom.wiki/uploads/images/gallery/2024-06/OR5image.png)

## Client MTO Codes

For each client sending information to the MTO, there are 4 codes required by the Ontario court system that must be set up on the client’s site.

**NOTE - The client must request a RAW Data account from the MTO to use this process. This system will not work otherwise.**

Here's a reference for all the provincial forms: [https://ontariocourtforms.on.ca/en/provincial-offences-act-forms/](https://ontariocourtforms.on.ca/en/provincial-offences-act-forms/)

The provincial forms are:

<div class="ak-renderer-extension undefined " data-layout="default" id="bkmrk-case-court%3A%C2%A0starts-a"><div class="ak-renderer-extension-overflow-container"><div class="css-1ozsyld ey937e10" data-fabric-macro="155ed03f-08f1-469d-b728-ea6822f136f8" data-macro-body="<h1>Client MTO Codes</h1><p>For each client sending information to the MTO, there are 4 codes required by the Ontario court system that must be set up on the client&rsquo;s site.</p><p><strong>NOTE - The client must request a RAW Data account from the MTO to use this process. This system will not work otherwise.</strong></p><p>Here's a reference for all the provincial forms: <a href="https://ontariocourtforms.on.ca/en/provincial-offences-act-forms/" data-card-appearance="inline">https://ontariocourtforms.on.ca/en/provincial-offences-act-forms/</a> </p><p>The provincial forms are:</p><ul><li><p><strong>Case Court:</strong> starts at character 3 - a 4 digit number (Parry Sound is 3060, Perth's is 1860). This is repeated starting at character 57 and again at character 186.</p></li><li><p><strong>Case Jurisdiction:</strong> starts at character 7 - a 3 digit number (Parry Sound is 658, Perth's is 073). This is repeated starting at character 61 and again at character 190.</p></li><li><p><strong>The Agency Code:</strong> 3 alphanumeric characters followed by 3 numbers (Parry Sound is BYL390, Perth's is BYL658).</p></li><li><p><strong>Disbursement Code:</strong> 1 alphanumeric character followed by 3 numbers (Parry Sound is M525, Perth's is M658).</p></li></ul><p>To set these codes up within the site, go to System Settings and select the <strong>Collections</strong> Component.</p><p>Enter the values in the designated fields, and then click&nbsp;on save settings.</p><ac:image ac:align="center" ac:layout="wide" ac:original-height="718" ac:original-width="1046" ac:custom-width="true" ac:alt="image-20240417-204520.png" ac:width="800"><ri:attachment ri:filename="image-20240417-204520.png" ri:version-at-save="1" /><ac:adf-mark key="border" size="2" color="#091e4224" /></ac:image><p>For municipalities using the extra-detailed version of the notice letter where one notice is sent out for each violation rather than in bulk, the &quot;<strong>Include All Unpaid Violations</strong>&quot; setting must be disabled.</p><ac:image ac:align="center" ac:layout="wide" ac:original-height="620" ac:original-width="1084" ac:custom-width="true" ac:alt="image-20240417-204725.png" ac:width="800"><ri:attachment ri:filename="image-20240417-204725.png" ri:version-at-save="1" /><ac:adf-mark key="border" size="2" color="#091e4224" /></ac:image><p /><p />" data-macro-parameters="{"specialUsername":"authenticated","matchUsing":"any"}" data-testid="legacy-macro-element" style="margin: 0px; padding: 0px; white-space: normal; clear: both;"><div class="conf-macro output-block" data-hasbody="true" data-local-id="42879ff2-a51b-47db-949c-b4295191ca87" data-macro-id="155ed03f-08f1-469d-b728-ea6822f136f8" data-macro-name="show-if">- **Case Court:** starts at character 3 - a 4 digit number (Parry Sound is 3060, Perth's is 1860). This is repeated starting at character 57 and again at character 186.
- **Case Jurisdiction:** starts at character 7 - a 3 digit number (Parry Sound is 658, Perth's is 073). This is repeated starting at character 61 and again at character 190.
- **The Agency Code:** 3 alphanumeric characters followed by 3 numbers (Parry Sound is BYL390, Perth's is BYL658).
- **Disbursement Code:** 1 alphanumeric character followed by 3 numbers (Parry Sound is M525, Perth's is M658).

</div></div></div></div>To set these codes up within the site, go to System Settings and select the **Collections** Component.

Enter the values in the designated fields, and then click on save settings.

<div class="ak-renderer-extension undefined " data-layout="default" id="bkmrk--17"><div class="ak-renderer-extension-overflow-container"><div class="css-1ozsyld ey937e10" data-fabric-macro="155ed03f-08f1-469d-b728-ea6822f136f8" data-macro-body="<h1>Client MTO Codes</h1><p>For each client sending information to the MTO, there are 4 codes required by the Ontario court system that must be set up on the client&rsquo;s site.</p><p><strong>NOTE - The client must request a RAW Data account from the MTO to use this process. This system will not work otherwise.</strong></p><p>Here's a reference for all the provincial forms: <a href="https://ontariocourtforms.on.ca/en/provincial-offences-act-forms/" data-card-appearance="inline">https://ontariocourtforms.on.ca/en/provincial-offences-act-forms/</a> </p><p>The provincial forms are:</p><ul><li><p><strong>Case Court:</strong> starts at character 3 - a 4 digit number (Parry Sound is 3060, Perth's is 1860). This is repeated starting at character 57 and again at character 186.</p></li><li><p><strong>Case Jurisdiction:</strong> starts at character 7 - a 3 digit number (Parry Sound is 658, Perth's is 073). This is repeated starting at character 61 and again at character 190.</p></li><li><p><strong>The Agency Code:</strong> 3 alphanumeric characters followed by 3 numbers (Parry Sound is BYL390, Perth's is BYL658).</p></li><li><p><strong>Disbursement Code:</strong> 1 alphanumeric character followed by 3 numbers (Parry Sound is M525, Perth's is M658).</p></li></ul><p>To set these codes up within the site, go to System Settings and select the <strong>Collections</strong> Component.</p><p>Enter the values in the designated fields, and then click&nbsp;on save settings.</p><ac:image ac:align="center" ac:layout="wide" ac:original-height="718" ac:original-width="1046" ac:custom-width="true" ac:alt="image-20240417-204520.png" ac:width="800"><ri:attachment ri:filename="image-20240417-204520.png" ri:version-at-save="1" /><ac:adf-mark key="border" size="2" color="#091e4224" /></ac:image><p>For municipalities using the extra-detailed version of the notice letter where one notice is sent out for each violation rather than in bulk, the &quot;<strong>Include All Unpaid Violations</strong>&quot; setting must be disabled.</p><ac:image ac:align="center" ac:layout="wide" ac:original-height="620" ac:original-width="1084" ac:custom-width="true" ac:alt="image-20240417-204725.png" ac:width="800"><ri:attachment ri:filename="image-20240417-204725.png" ri:version-at-save="1" /><ac:adf-mark key="border" size="2" color="#091e4224" /></ac:image><p /><p />" data-macro-parameters="{"specialUsername":"authenticated","matchUsing":"any"}" data-testid="legacy-macro-element" style="margin: 0px; padding: 0px; white-space: normal; clear: both;"><div class="conf-macro output-block" data-hasbody="true" data-local-id="42879ff2-a51b-47db-949c-b4295191ca87" data-macro-id="155ed03f-08f1-469d-b728-ea6822f136f8" data-macro-name="show-if"><span class="confluence-embedded-file-wrapper image-center-wrapper confluence-embedded-manual-size">![image-20240417-204520.png](https://OPSCOM.atlassian.net/wiki/download/thumbnails/761065/image-20240417-204520.png?version=1&modificationDate=1713386721346&cacheVersion=1&api=v2&width=800&height=549)</span></div></div></div></div>For municipalities using the extra-detailed version of the notice letter where one notice is sent out for each violation rather than in bulk, the "**Include All Unpaid Violations**" setting must be disabled.

<div class="ak-renderer-extension undefined " data-layout="default" id="bkmrk--18"><div class="ak-renderer-extension-overflow-container"><div class="css-1ozsyld ey937e10" data-fabric-macro="155ed03f-08f1-469d-b728-ea6822f136f8" data-macro-body="<h1>Client MTO Codes</h1><p>For each client sending information to the MTO, there are 4 codes required by the Ontario court system that must be set up on the client&rsquo;s site.</p><p><strong>NOTE - The client must request a RAW Data account from the MTO to use this process. This system will not work otherwise.</strong></p><p>Here's a reference for all the provincial forms: <a href="https://ontariocourtforms.on.ca/en/provincial-offences-act-forms/" data-card-appearance="inline">https://ontariocourtforms.on.ca/en/provincial-offences-act-forms/</a> </p><p>The provincial forms are:</p><ul><li><p><strong>Case Court:</strong> starts at character 3 - a 4 digit number (Parry Sound is 3060, Perth's is 1860). This is repeated starting at character 57 and again at character 186.</p></li><li><p><strong>Case Jurisdiction:</strong> starts at character 7 - a 3 digit number (Parry Sound is 658, Perth's is 073). This is repeated starting at character 61 and again at character 190.</p></li><li><p><strong>The Agency Code:</strong> 3 alphanumeric characters followed by 3 numbers (Parry Sound is BYL390, Perth's is BYL658).</p></li><li><p><strong>Disbursement Code:</strong> 1 alphanumeric character followed by 3 numbers (Parry Sound is M525, Perth's is M658).</p></li></ul><p>To set these codes up within the site, go to System Settings and select the <strong>Collections</strong> Component.</p><p>Enter the values in the designated fields, and then click&nbsp;on save settings.</p><ac:image ac:align="center" ac:layout="wide" ac:original-height="718" ac:original-width="1046" ac:custom-width="true" ac:alt="image-20240417-204520.png" ac:width="800"><ri:attachment ri:filename="image-20240417-204520.png" ri:version-at-save="1" /><ac:adf-mark key="border" size="2" color="#091e4224" /></ac:image><p>For municipalities using the extra-detailed version of the notice letter where one notice is sent out for each violation rather than in bulk, the &quot;<strong>Include All Unpaid Violations</strong>&quot; setting must be disabled.</p><ac:image ac:align="center" ac:layout="wide" ac:original-height="620" ac:original-width="1084" ac:custom-width="true" ac:alt="image-20240417-204725.png" ac:width="800"><ri:attachment ri:filename="image-20240417-204725.png" ri:version-at-save="1" /><ac:adf-mark key="border" size="2" color="#091e4224" /></ac:image><p /><p />" data-macro-parameters="{"specialUsername":"authenticated","matchUsing":"any"}" data-testid="legacy-macro-element" style="margin: 0px; padding: 0px; white-space: normal; clear: both;"><div class="conf-macro output-block" data-hasbody="true" data-local-id="42879ff2-a51b-47db-949c-b4295191ca87" data-macro-id="155ed03f-08f1-469d-b728-ea6822f136f8" data-macro-name="show-if"><span class="confluence-embedded-file-wrapper image-center-wrapper confluence-embedded-manual-size">![image-20240417-204725.png](https://OPSCOM.atlassian.net/wiki/download/thumbnails/761065/image-20240417-204725.png?version=1&modificationDate=1713386846113&cacheVersion=1&api=v2&width=800&height=457)</span></div></div></div></div>## Generating the Ontario Court Report

A file can be generated and exported to Excel, containing a summary of all violations being sent to court in a particular time frame.

The page can be found under the menu tree:

- **Violations → Collections** → **Sent to Court Report**

[![image.png](https://opscom.wiki/uploads/images/gallery/2024-06/scaled-1680-/9nqimage.png)](https://opscom.wiki/uploads/images/gallery/2024-06/9nqimage.png)

This will open the Court Requested Conviction - Already Sent Report.

[![image.png](https://opscom.wiki/uploads/images/gallery/2024-06/scaled-1680-/kiHimage.png)](https://opscom.wiki/uploads/images/gallery/2024-06/kiHimage.png)

Clicking on export will download an Excel file to the browser.

A copy can be printed to bring to court on the day of the hearings.

It is exported in the format recommended by the courts:

[![image.png](https://opscom.wiki/uploads/images/gallery/2024-06/scaled-1680-/m53image.png)](https://opscom.wiki/uploads/images/gallery/2024-06/m53image.png)

## Court Requested Conviction Fee

If a conviction fee was added on to the violations sent to court, it can be viewed when looking at the violation’s info page.

A record for the Court Requested Conviction (<span data-highlighted="true"><span class="_11q7k1zt _5pio5fkk _189eyh40 _1il9nqa1 _19lclxqc _d0altlke acronym-highlight" data-testid="acronym-highlight">CRC</span></span>) fee will have been added.

[![image.png](https://opscom.wiki/uploads/images/gallery/2024-06/scaled-1680-/xNpimage.png)](https://opscom.wiki/uploads/images/gallery/2024-06/xNpimage.png)

## Flagging Paid Records

When a report is received back from the court indicating a violation was paid, it must be flagged in the system as being paid.

The report to flag as paid is located under the collections menu, within the menu tree:

- **Violations → Collections** → **Flag as Paid by Court**
    
    [![image.png](https://opscom.wiki/uploads/images/gallery/2024-06/scaled-1680-/gVyimage.png)](https://opscom.wiki/uploads/images/gallery/2024-06/gVyimage.png)

<div class="rich-media-item mediaSingleView-content-wrap image-center cc-1x0gol4" data-layout="center" data-node-type="mediaSingle" data-renderer-start-pos="9687" data-width="600" data-width-type="pixel" id="bkmrk-open-image-20240416--5"><div class="cc-hpjfjk"></div></div>Enter a date range and press the search button.

[![image.png](https://opscom.wiki/uploads/images/gallery/2024-06/scaled-1680-/eZgimage.png)](https://opscom.wiki/uploads/images/gallery/2024-06/eZgimage.png)

A list of the violations that have been sent to court will be returned by the page.

[![image.png](https://opscom.wiki/uploads/images/gallery/2024-06/scaled-1680-/H3himage.png)](https://opscom.wiki/uploads/images/gallery/2024-06/H3himage.png)

Click **Flag as paid** to process all selected violations to be marked as paid.

Violations flagged as paid will also appear on the Daily Processed Report with a payment type of paid by court.

[![image.png](https://opscom.wiki/uploads/images/gallery/2024-06/scaled-1680-/4P5image.png)](https://opscom.wiki/uploads/images/gallery/2024-06/4P5image.png)

Additionally, when looking at the vehicle information for this violation, the <span data-highlighted="true">MTO</span> information will have been purged from the system.

Note the vehicle shows there are no associated drivers.

[![image.png](https://opscom.wiki/uploads/images/gallery/2024-06/scaled-1680-/EzXimage.png)](https://opscom.wiki/uploads/images/gallery/2024-06/EzXimage.png)