The Non Returning Users Report is an administrative tool designed to identify students who rented lockers in a previous semester but did not secure a rental for the current term. Its primary purpose is to help administrators investigate potential unauthorized locker usage or track student attrition between semesters. This article is intended for OPS-COM administrators responsible for locker management and enforcement.
## Setup and Configuration This report is a standard feature within the locker management module and does not require any special configuration to function. **Admin Side:** Administrators do not need to configure any overarching settings. The system automatically pulls data directly from existing locker rental records and established sales windows. ## Using this Feature Administrators can use the following instructions to generate the report and effectively compare past locker rentals against current active terms. ### Generating the Report 1. Hover over **Lockers Management** and click **Non-Returning Users Report**. 2. Click the **Yearly** drop-down menu under the **Old Semesters** section and choose the appropriate **Old Sales Window**. 3. Click the **Yearly** drop-down menu under the **Current Semesters** section and choose the appropriate **Current Sales Window**. 4. Click the **Search** button to generate and view the report. The results will automatically appear in a table. 5. Click the **Export** button to download and save the generated data as a spreadsheet file for external review. --- ## Best Practices and Considerations - **Audit for unauthorized usage:** **Generate this report at the end of a semester to identify potential unauthorized locker usage.** This helps your enforcement team verify that students who have not paid for the current term have actually cleared out their belongings. - **Verify active enrollment:** **Use the exported spreadsheet data to cleanly cross-reference with your institution's active student enrollment records.** This practice quickly helps administrators determine whether non-returning locker renters are still actively attending the school or have officially withdrawn.