OpenEdge Hosted Payments

This article provides OPS-COM administrators with instructions for configuring OpenEdge Hosted Payments within the system. Setting up this integration allows you to securely process online credit card transactions for permits, violations, and other user fees. 

 Account Registration and Credentials 

 Before configuring OPS-COM, you must register for an OpenEdge account and obtain the necessary API credentials. 

 

 

 Navigate to the OpenEdge sign-up form. 

 

 

 Enter the following details in the Representative Information section: 

 

 

 Rep First Name : Phil 

 

 

 Rep Last Name : MacCallum 

 

 

 Rep Email : phil.maccallum@ops-com.com   

 

 

 Rep Phone : 855.410.4141 x 224 

 

 

 

 

 Your OpenEdge Account Manager will provide you with an Auth Key (multi-digit string), Terminal ID (8-digit numeric), and X-Web ID (12-digit numeric) for both Sandbox and Production environments. 

 Setup and Configuration 

 Once you have your credentials, you can create the payment type in the administration portal. 

 

 

 Hover over System Configuration and click Payments then Setup Payment Types . 

 

 

 Click the Add Type button. 

 

 

 Click the provider drop-down menu and choose EdgeExpress - Hosted . 

 

 

 Click the Next Step button. 

 

 

 Enter a name in the Type Name field. This name is displayed to users during checkout. 

 

 

 Select the user types you wish to grant access to this payment method under Enabled for User Types . 

 

 

 Enable the Enable for Text2ParkMe checkbox if your organization utilizes this module. 

 

 

 Enable the Enable for Permit Renewal Payments checkbox if you use this feature. 

 

 

 Enable the Enable for Guest Payments checkbox if you use this feature. 

 

 

 Click the Prompt Information drop-down menu and choose Email Address , as this is the only supported option for OpenEdge at this time. 

 

 

 Click the environment drop-down menu and choose Production or Sandbox to match your provided credentials. 

 

 

 Enter your Auth Key , Terminal ID , and X-Web ID in the respective credential fields. 

 

 

 Click the Update Payment Type button to save the configuration. 

 

 

 Using this Feature 

 Administrators should verify the integration before making it available to end-users. 

 

 

 Create a test user account and add a vehicle to the profile. 

 

 

 Navigate to the user portal and purchase a low-value item, such as a $1.00 permit or violation. 

 

 

 Select your newly created OpenEdge payment method during checkout. 

 

 

 Complete the transaction using a valid credit card. 

 

 

 Verify that the test user receives an email receipt confirming the successful payment. 

 

 

 Confirm with your finance department that the funds have been successfully deposited into your company bank account. 

 

 

 

 Best Practices and Considerations 

 

 

 Test in a preview space: Organizations should utilize their OPS-COM preview environment when testing Sandbox credentials to ensure production data remains clean and untouched during the validation phase. 

 

 

 Use descriptive naming conventions: Ensure your Type Name is clear to end-users, as generic names like "Online Credit Card Payment" or specific ones like "OpenEdge Checkout" dictate the clarity of the user experience.