The **QR Code User Experience** allows parkers to quickly purchase a permit for a specific lot by scanning a physical QR code. This feature provides a streamlined checkout process for **OPS-COM administrators** to offer both guest parkers and registered users, facilitating rapid payments via mobile devices.
--- ### Using this Feature The workflow varies slightly depending on whether the parker is a guest or a logged-in user. #### Guest Checkout - Tap the QR code link or scan the physical code using a mobile device camera. - Tap the **Accept** button when prompted by the **Guest Disclaimer**. - Enter the vehicle information in the **Vehicle Plate** field. - Tap the **Duration** drop-down menu and select the length of stay. - Tap the **Payment Method** drop-down menu and choose the supported provider. - Tap **Make Payment** after entering credit card details on the secure payment page. #### Registered User Checkout (Accelerated) - Tap the QR code link or scan the code while logged into the **User Portal**. (could be in a closed tab, as long as your session is still active.) - Review the pre-populated vehicle and payment information retrieved from your stored account details. - Tap the **Duration** drop-down menu to choose your stay length. - Tap the **Make Payment** button to complete the transaction instantly using stored tokens from the payment processor.Logged-in users experience a significantly faster checkout as the system automatically pulls stored **Vehicle Plates** and **Payment Profiles**, removing the need for manual data entry.
#### Key Information Displayed - **Lot Selection**: Since the QR code is lot-specific, the lot is pre-selected and displayed at the top of the page. - **Transaction Record**: An on-screen confirmation appears immediately following a successful payment. - **User Receipt**: A receipt is automatically generated and sent to the user's registered email address (or the one they are required to enter on checkout, as a guest user. --- ### Best Practices and Considerations - **Encourage user registration** to allow parkers to take advantage of the accelerated checkout, which reduces friction and improves compliance. - **Verify physical signage** regularly to ensure QR codes are legible and linked to the correct, active lot in the system. - **Business Rules**: Organizations should establish a policy for managing guest refunds, as these transactions are not tied to a permanent user profile in the same way as registered accounts.