Quick Search Tool Functionality
The Quick Search tool is a centralized search utility that allows administrators to rapidly locate specific records across the platform directly from the main menu. Its primary purpose is to retrieve relevant data associated with users, vehicles, incidents, and financial transactions, significantly streamlining daily workflows. This article is intended for OPS-COM administrators.
Setup and Configuration
This feature is a core administrative tool built directly into the main interface.
Admin Side: The Quick Search tool is enabled by default for all administrative accounts. No specific setup, permissions, or configuration is required to use this utility.
Using this Feature
Administrators can use the following instructions to quickly locate system records from any page within the admin portal.
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Click the Search text field located in the main menu.
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Enter a minimum of 3 characters to initiate the search query.
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Click the desired record from the generated list of results to navigate directly to its specific details.
Searchable Data Types
The Quick Search tool scans across multiple modules to return results matching the following information:
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License plate (including the license plate of any vehicle involved in an incident)
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VIN number
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Username
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Last name
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Email address
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Student number
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Employee number
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Ticket number
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Incident number
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Payment Confirmation code
Best Practices and Considerations
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Adhere to the character minimum: Ensure that you have entered at least three characters to initiate the search. The system will not execute a query or generate results for entries containing fewer than three characters.
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Leverage advanced search tools: Consider using the advanced search features within specific modules if you are unable to locate a specific record. Navigating directly to modules such as Permit Management or IncidentAdmin provides much more granular filtering options for complex or highly specific queries.
If your search does not yield the expected results immediately, double-check your spelling and verify that you have met the three-character minimum requirement before navigating to the advanced module searches.