The User Registration feature allows administrators to manually create new user accounts, granting individuals direct access to the public-facing user portal. Its primary purpose is to enable users to utilize core features such as purchasing parking permits, renting lockers, and managing violations, while ensuring a comprehensive administrative record is maintained for your operations. This article is intended for OPS-COM administrators responsible for managing user profiles and system access.
## Setup and Configuration This feature requires specific role permissions to allow administrators to manually generate and manage user accounts. **Admin Side:** Administrators who are setting up users as part of their daily role must have the specific viewing and editing permissions enabled on their administrative profile. 1. Hover over **System Configuration**, click **Admin Management**, then **Manage Roles**. 2. Click the **Permissions** button next to the administrative role you want to modify. 3. Click the **User Management** tab. 4. Enable the **Edit Users** checkbox and the **View Users** checkbox. 5. Click the **Save Permissions** button. **User Side:** End-users do not participate in manual administrative registration, but they will receive full access to the user portal once their profile is officially activated by the administrator. ## Using this Feature The manual user registration process involves two main stages: entering the initial basic information and then completing the full user profile. ### Basic User Information 1. Hover over **User Management** and click **User Registration**. 2. Select the appropriate **User Type** for the new user from the drop-down menu. 3. Enter a **Username** and the required basic user information (such as first name, last name, and email address). 4. Click the **Submit Registration** button to proceed to the next stage of the profile setup. ### Completing and Activating the User Profile 1. Enable the **Allow user login and mark account as active** checkbox on the **Edit User Profile** page. 2. Complete all remaining profile information, ensuring all mandatory fields are filled out. 3. Click the **Submit Profile Information** button. 4. Review the **Confirm Registration Information** screen to carefully verify that all displayed information is correct. 5. Click the **Information Correct** button to finalize the account creation, or click the **Back** button if edits are needed.Enabling the **Allow user login and mark account as active** setting activates the user's ability to self-manage their account via the user portal. It will automatically prompt them to change their password upon their first successful login.
Fields marked with a red exclamation mark (!) after a failed submission are mandatory fields that must be completed to save the profile.
Refer to the following related wiki articles for detailed instructions on configuring specific profile fields: *[Locker User Types](https://opscom.wiki/books/setup-configuration-for-admins/page/locker-user-types "Locker User Types")*, *[Using Tax Exemption](https://opscom.wiki/books/the-opscom-admin-portal/page/using-tax-exemption "Using Tax Exemption")*, *[User Company Editor](https://opscom.wiki/books/the-opscom-admin-portal/page/user-company-editor "User Company Editor")*, and *[Manage User Departments](https://opscom.wiki/books/setup-configuration-for-admins/page/manage-user-departments "Manage User Departments")*. --- ## Best Practices and Considerations - **Understand mandatory field management:** **Administrators with appropriate permissions can adjust which fields are mandatory for user profiles via the System Settings menu.** Review these settings to ensure all necessary data is collected during registration without creating administrative bottlenecks. - **Inform users of the password prompt:** **Inform new users that they will be prompted to change their password upon their first login.** - **Select user types carefully:** **Accurately select the User Type during registration.** This selection directly impacts the user's access to specific lots, available payment types, and profile field visibility on the portal. - **Execute post-registration actions:** **Remember that the system allows immediate actions like adding a vehicle or purchasing a permit after registration.** Guide the user or perform these actions on their behalf as per your specific organizational workflow. - **Verify email configurations:** **If your system is configured to require email verification for new accounts, ensure the user knows to check their email for the verification link.** Even if you manually registered them, they may need to verify their address before they can fully log in.