# Restricting Payment of Violations in Court Requested Conviction (CRC) Status

1. Click **System Configuration**, **System Settings** to ensure the settings that pertain to **Collections** are set to disallow payments while violations are under the CRC status.  
    [![image.png](https://opscom.wiki/uploads/images/gallery/2024-06/scaled-1680-/Jw7image.png)](https://opscom.wiki/uploads/images/gallery/2024-06/Jw7image.png)
2. Ensure that the following settings are enabled and save the settings:  
     **- Prevent Violation Payment**  
     **- Prevent Purchases**  
      
    [![image.png](https://opscom.wiki/uploads/images/gallery/2024-06/scaled-1680-/ipximage.png)](https://opscom.wiki/uploads/images/gallery/2024-06/ipximage.png)
3. There are two permissions that deal with the treatment of payments for **CRC** items. To setup these permissions, click **System Configuration, Manage Roles**.   
    [![image.png](https://opscom.wiki/uploads/images/gallery/2024-06/scaled-1680-/2Fgimage.png)](https://opscom.wiki/uploads/images/gallery/2024-06/2Fgimage.png)
4. Select the role you wish to add these abilities to. In this example we will add them to **Primary Admin**. Click on Permissions to access the settings.  
      
    [![image.png](https://opscom.wiki/uploads/images/gallery/2024-06/scaled-1680-/JbHimage.png)](https://opscom.wiki/uploads/images/gallery/2024-06/JbHimage.png)
5. Under the violations Tab ensure that these two settings are enabled:  
    (A) **Pay Violations In Collections**. (<span data-colorid="mhtqj6sipd">Allows the Admin to process payments on violations that are in collections.)  
    (B) **Purchase While Outstanding** (Allows the Admin to p<span data-colorid="lgkdp7wt9t">urchase items for the user while the user has a violation that has been sent to collections. This is only necessary while **Prevent Purchases** is turned on in the settings.  
      
    </span></span>[![image.png](https://opscom.wiki/uploads/images/gallery/2024-06/scaled-1680-/nY4image.png)](https://opscom.wiki/uploads/images/gallery/2024-06/nY4image.png)
    
    <span data-colorid="mhtqj6sipd"><span data-colorid="lgkdp7wt9t">  
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6. <span data-colorid="k2cop4nqj3"><span data-colorid="pa56epq169">The following two screens show how this functionality appears to the End User and the Admin:</span></span>  
    <span data-colorid="iyg6csqstk"><span data-colorid="v66ifo7gsx">  
    This is what the **User** will see if they have violations with the 'Sent to CRC' status. Note the notices indicating the violation has been **Sent to Collections**.  
    </span></span>[![image.png](https://opscom.wiki/uploads/images/gallery/2024-06/scaled-1680-/izsimage.png)](https://opscom.wiki/uploads/images/gallery/2024-06/izsimage.png)
    
    <span data-colorid="iyg6csqstk"><span data-colorid="v66ifo7gsx">  
      
    Here is what the **Admin** sees if they have the permission to pay these violations while in collection status. <span data-colorid="anxgiu8r7u">Note the notices indicating the violation has been **Sent to Collections**.</span>  
      
      
      
    Here's the **Admin** view with <span data-colorid="vejfrteivf">the permission to pay these violations while in collection status **enabled.** Note the fact that the violation is still shown as **Sent to Collections** yet is <u>still</u> payable by the Admin.  
      
    </span></span></span>[![image.png](https://opscom.wiki/uploads/images/gallery/2024-06/scaled-1680-/8RXimage.png)](https://opscom.wiki/uploads/images/gallery/2024-06/8RXimage.png)
    
    <span data-colorid="iyg6csqstk"><span data-colorid="v66ifo7gsx"><span data-colorid="vejfrteivf">  
      
    </span>In addition, if the **User** tried to pay the violation through OPSCOM Quick Pay/Guest Payments they would see the same message disallowing the payment of the violation.  
      
    </span></span>[![image.png](https://opscom.wiki/uploads/images/gallery/2024-06/scaled-1680-/dvPimage.png)](https://opscom.wiki/uploads/images/gallery/2024-06/dvPimage.png)
    
    <span data-colorid="iyg6csqstk"><span data-colorid="v66ifo7gsx">  
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