The Search by Plate feature is a powerful tool for locating vehicles within the system. Its primary purpose is to allow administrators to quickly identify a vehicle's owner, review its permit and violation history, and perform related actions directly from a single centralized interface. This article is intended for OPS-COM administrators and enforcement personnel.
## Setup and Configuration This feature is a standard part of the vehicle management module and does not require any special configuration to function. **Admin Side:** Administrators do not need to configure any system settings. The search results are automatically drawn from existing user, vehicle, permit, and violation data already present within the system. ## Using this Feature Administrators and enforcement personnel can use the following instructions to perform targeted vehicle searches and interact with the resulting data. ### Performing a Vehicle Search 1. Hover over **User Management**, hover over **Vehicles**, and click **Search by Plate**. 2. Enter your criteria into one or more of the standard search fields: - **Plate**: Enter the full or partial license plate number. - **Make**: Enter the manufacturer of the vehicle (e.g., Honda, Ford). - **Type**: Enter the body style of the vehicle (e.g., Sedan, SUV). - **Colour**: Enter the primary color of the vehicle. 3. Enable the **Fuzzy Search** checkbox if you are using a partial plate number to broaden the results. 4. Enable the **Electric Vehicle** checkbox to filter results specifically for electric vehicles. 5. Select a **Date Range** to filter for LPR events or pay station permits within a specific timeframe. Leave this field completely blank to search the vehicle's entire historical record. 6. Click the **Search** button to execute the query. ### Interpreting Search Results and Available Actions The search results will dynamically appear in a list below the search form. Each row provides specific information and quick-access icons for a vehicle record. - **History Icon**: Click to view the vehicle's complete history, including LPR scans and past permit associations. - **User Profile Icon**: Click to navigate directly to the owner's user profile page. - **Vehicle Details Icon**: Click to view detailed information about the vehicle itself, such as the specific make, model, and year. - **Username**: Click the linked username of the vehicle's registered owner to navigate directly to their profile. - **Email Icon**: Click to open a new email composition window addressed to the vehicle owner. - **Violations Count**: Click the displayed number indicating how many violations are associated with this vehicle to view the specific list of violations. - **Incidents Count**: Click the displayed number indicating how many incidents are associated with this vehicle to view the specific list of incidents. - **Add Violation Icon**: Click to immediately open the violation issuance screen for this specific vehicle. - **Pay Station Status**: Review this column to view information about temporary permits purchased from a pay station for this license plate.Be extremely cautious when using the **Add Violation Icon**. Always ensure you have identified the correct vehicle and associated user from the results list before issuing a new ticket to prevent enforcement errors.
A single license plate may appear in multiple rows if it is registered to different users (e.g., family members sharing a car) or has a separate pay station history not formally linked to a registered user account. Review all results carefully to ensure you are acting on the correct record.
--- ## Best Practices and Considerations - **Utilize fuzzy search for partial plates:** **Use Fuzzy Search if you are unsure of the full plate number or its exact sequence.** Enabling this option will perform a broader search and significantly improve your chances of finding the target vehicle. - **Filter strategically by date:** **Use the Date Range filter primarily when investigating recent LPR sightings or temporary pay station activity.** For a comprehensive overview of a vehicle's permits and violations, ensure the date range fields are left completely blank.