Text2ParkMe - Usage
The Text2ParkMe Usage report allows administrators to search and generate detailed records of historical and current mobile parking transactions. Its primary purpose is to help audit parking lot utilization and track user specific permit activity over time. This article is intended for OPS-COM administrators.
Setup and Configuration
There is no specific configuration required to access this report, provided that the Text2ParkMe feature is active in your environment and your administrative user profile has the appropriate reporting permissions enabled.
Using this Feature
Administrators can use this reporting tool to filter and review Text2ParkMe parking data based on specific search criteria.
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Hover over Parking Management and click Temporary Permits then Text2ParkMe followed by Current Usage.
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Enter your desired search criteria into the User, Plate, Lot, and/or date range fields.
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Click the Search button to generate the report.
Key Information Displayed
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Usage Data: The generated report will appear directly below the search criteria fields, displaying all Text2ParkMe parking sessions that match your applied filters.
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User Profiles: The Username field within the report results acts as an active link, allowing you to navigate directly to that specific user's profile for further investigation.
Best Practices and Considerations
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Targeted Reporting: Utilize the start and end date fields to narrow down your search results. This is highly recommended for end-of-month financial reconciliation or when auditing usage for a specific event.
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Investigating Discrepancies: If an anomaly is spotted in the usage report, use the active Username link to quickly verify the user's account standing, vehicle history, and overall profile data.
To generate a broad system-wide report, leave the User, Plate, and Lot fields blank and only apply a date range before clicking the Search button.