The View Cameras feature allows administrators to access integrated security camera feeds directly from the OPS-COM portal. Its primary purpose is to help security personnel and dispatchers monitor live activity and gather visual context for incident management. This article is intended for OPS-COM administrators.
## Setup and Configuration Accessing the camera feeds requires your organization to have an active, configured security camera integration within the OPS-COM system. Additionally, administrators must have the appropriate incident and camera viewing permissions assigned to their user role to see the menu option. No additional user-side configuration is required once the system integration is complete. ## Using this Feature Administrators can launch the external camera viewer directly from the primary navigation menu. 1. Hover over the **Incidents** icon and click **View Cameras**. 2. Click the **Launch Cameras** button on the center of the page. 3. View and manage the camera feeds in the new browser window that opens. ### Available Action and Button - **Launch Cameras:** Click this button to initiate the connection to your organization's camera integration. It forces the camera interface to open in a completely separate window, allowing you to keep your main OPS-COM dashboard active.If you click the **Launch Cameras** button and the new window fails to load the video feeds, verify that your active session with your external camera provider has not timed out or require a separate login.
--- ## Best Practices and Considerations - **Configure your browser settings:** **Ensure your web browser is configured to allow pop-ups from the OPS-COM portal.** Because the camera viewer launches in a new window, strict pop-up blockers may prevent the feeds from opening when you click the button. - **Optimize your dispatch workspace:** **If you are actively monitoring cameras while managing dispatch logs or filling out incident reports, consider using a dual-monitor setup.** This allows you to keep the live camera feeds visible on one screen while interacting with the OPS-COM platform on the other.