Phase 2 - Payment Provider Setup

This article outlines how OPS-COM administrators can implement Hosted Payments to securely manage financial transactions within the OperationsCommander system. It is intended for administrators responsible for configuring payment processing and managing organizational payment policies.

Setup and Configuration

Hosted Payments allow a third-party payment processor to handle sensitive credit card information directly, providing an essential layer of security by ensuring that payment data is never stored within the OperationsCommander environment.

1. Contact your Account Executive to initiate the setup process with one of our integrated hosted payment providers.

2. Once your provider account is established, navigate to the specific configuration steps for your chosen provider.

3. Consult the Managing Payment Types wiki article to complete the configuration for your specific payment method.

Integrated Payment Providers

OPS-COM seamlessly integrates with the following hosted solutions:

• Bambora Checkout

• EdgeExpress

• Moneris Checkout

Using this Feature

Administrators have comprehensive control over how payments are processed and who can access specific payment methods.

Managing Payment Types

The Managing Payment Types section allows you to customize available payment methods based on your organization's financial policies.

• Define new payment options.

• Assign specific payment methods to User Types (e.g., Staff, Students, or the Public).

• Configure payment methods for recurring subscriptions or guest checkout scenarios.

Guest Payments

Guest Payments (QuickPay) provide a streamlined experience for users, allowing them to look up, appeal, or pay citations without requiring an account login. This reduces administrative overhead and increases user satisfaction.

To finalize your payment configuration, you will need to proceed with the tasks outlined in Phase 3 Config & Admin Options.

Best Practices and Considerations

• Security: Always utilize Hosted Payments whenever possible to minimize your organization’s exposure to sensitive credit card data.

• Consistency: Ensure your payment types are correctly mapped to the appropriate User Types to maintain accurate financial reporting.

• Planning: Coordinate with your Account Executive early in the deployment process to ensure your chosen payment provider is configured to meet your organization's specific billing cycle and policy requirements.