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What does a refund look like in the system?
Locate the user profile for the user you want to refund for. Note: The top right-hand corner will always identify the name of the user that is being worked on. In our example we will refund Permit #1 at $395.50 but keep in mind the process is identical for and...
Collections Module
Accessing the Collections Module There are several steps leading up to a collection since often notification of a user is all that may be needed to collect on overdue funds. The collections module is currently tied to the Violations menu, but may in the ...
Automatic Violation Notice
The Automatic Violation Notice Script sends New and Past Due violation notice emails to ParkAdmin users. For a Lucid Chart Diagram See: Technical Schematic - Step #1 OPS-COM Settings to be Confirmed: Notice related settings are set under Syst...
Technical Schematic - Step #1
Setting Up Send an email to the offenders primary driver that they have a new violation. Generally you would issue the ticket on the same day as the violation. Set a flag in preparation for collections. (If the violation is older than AutoNoticeDays) I...
Hosted Payments
OpenEdge Hosted Payments Bambora/Worldline Hosted Payments Bambora/Worldline Checkout Moneris Hosted Payments Paypal Hosted Payments SchoolPay TouchNet uPay Transact Campus/CashNet Authorize.Net - Limited Support Chase Exact - Limited Support
Authorize.Net
Development: https://sandbox.authorize.net/ This space is primarily for development against the Authorize.Net API. The sandbox area ensures no transactions are accidentally pushed through a "real" payment processor. Production: https://account.authorize.n...
Bambora Hosted Payments
OperationsCommander (OPS-COM) supports Bambora as a compatible hosted payment provider. Please use the following screenshot for reference to the [Steps] listed below. *Important* These updates should only be made to a Bambora gateway that is NOT currentl...
Bambora Checkout
To properly configure your Bambora/Wordline payment type in OPS-COM you will require two separate "Authorization Headers". These headers will be referenced below as:Payment Authorization HeaderProfile Authorization HeaderThe process to generate the two differe...
Chase Exact Hosted Payments
Setting up Chase Exact Payments In order to configure the client OPS-COM site to use Chase Exact Hosted Payments the client must supply the following credentials. Company Name Their exacted The password used to access the account
Moneris Hosted Paypage
Setting up Moneris Gateway [Step 1] - Login to your Moneris account: Development/Testing Login: https://esqa.moneris.com/mpg/Production/Live Login: https://www3.moneris.com/mpg [Step 2] - Once logged into your Moneris account select Admin > Hosted Paypage...
Moneris Checkout
Information the client will supply: store_id: store#api_token: xxxxxxxcheckout_id: xxxxxxxxStore# We do need to know if billing address needs to be supplied (AVS or other security options are enabled). That changes what we prompt for. What they use f...
OpenEdge Hosted Payments
Credentials Required: Sign up for your new OpenEdge Account Here: OPS-COM / OpenEdge. On the sign up form you will be asked for Representative Information. Here is the correct information to enter: Rep First Name: Phil Rep Last Name: MacCallum Rep Emai...
PayPal
Step #1: Create a PayPal Account Configure OPS-COM with your PayPal email address, selected currency and whether you are configuring for production use. Step #2: Add credentials to OPS-COM Supply appropriate credentials.
SchoolPay
Add a new Payment Type: You can create a new payment type by selecting System Configuration → Payments → Setup Payment Types →Add Type. If you don't see "Setup Payment Type" as shown above you may need to give your role the permission to do so. Sele...
TouchNet (uPay) Hosted Payments
Credentials Required: Your TouchNet Account Manager can provide you with the following information: uPay Site ID: Usually a 3 digit number for example 013 uPay: A secure URL that uniquely identifies your account T-Link web service: Another secure URL t...
Transact Campus/CashNet Hosted Payment Setup
Setting up the Payment Page Details you will have to provide to OPS-COM support Setting Details merchant The merchant code we will be submitting items against. This is the Merchant Code on the clients system. item c...
Permit Purchase by an Admin
Purchasing a Permit To begin go to pbirch's user profile and click on the Parking menu item. The screen will refresh with the following option screen. You may purchase a Standard Permit, a Temporary Permit or Associate an Access Card with the User from...
Paying a Violation Anonymously on the Administrator Interface
To begin, go to the Violations Menu and select Search. Enter either the Ticket Number or the License Plate number in the Search Text Field and click on Search using only text. This will return a listing of violations. Note that the Plate Number has been...
Electronic Fund Transfer Configurations
Setup by Tomahawk If you will be using EFT as a payment method, you must provide Tomahawk with the client number. This is provided by the Royal Bank and will be the identifier they use to deposit to your account. This information can be setup under the Paym...
Payment Adjustments
Releasing a Permit. If you know the permit number perform a permit search. If you do not know the permit number, go to the user profile for whom you wish to release a permit.Click on the permit number on the user dashboard. From the permit detail click...