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Introduction The forms module has been refactored, and has new functionality. Existing form data is not compatible with the new format, which means any old forms will need to be recreated in the new form format. Accessing Forms The new forms module c...

Introduction A variety of field types are available when building form questions. The functions of each field are detailed here.   Field Types Checkbox Group Used to allow the user to choose one or more options from the options listed. Enable “O...

Accessing User Form Entries Access the forms module under the menu tree: User Management → Forms → List Forms Click on the entries button for the form in question.   Form Entries Search Form The form entry search page will b...

Introduction Flex permits allow clients to specify variable prices for a lot, with the possibility of a different price for every hour. This allows more options for the customization of permit prices, useful for situations like making permits more expensive d...

You can get to the view incident screen from multiple areas. Searches, reports, links from other places. Once there, you can view something similar to this: Viewing Permissions To view the page, you must have one of the following permissions: View ...

This is the list of equipment that needs to be sent to a client in order to set them up with mobile LPR, as of 2024. Android tablet; send in factory box; includes: Charger Mounting equipment for tablet (optional) Bluetooth printer (Star Micronics T...

Follow these steps to set up a new Android tablet for use with OPS-COM. Update: Google now requires a phone number to create a new account. Because of this, it is no longer possible to create a new account for each client. Instead, tablets will be sent to cli...

Follow these steps to set up a new Survision Picopak LPR camera for use with OPS-COM. Part 1: Setting Up Hardware Install the Wi-Fi antenna. Out of the box, the camera comes with a cap installed on the antenna port. Unscrew the cap, and replace it with the...

Follow these steps to set up a new OnLogic computer for use with OPS-COM as a PL8RDR. Part 1: Installing the OS Before powering it on, make sure the following are plugged into the computer: monitor keyboard mouse external hard drive containing OS ima...

Install "OPS-COM Parking Enforcement" from the Google Play Store. On a computer, log in to your OPS-COM admin website. Navigate to Violations → Handheld Devices. Click "Add New Device". Open the app to find the UUID on the login screen; set...

Introduction A flag has been added to vehicles that can be used to mark them as electrical. This makes it possible to track the number of electric vehicles present on the website. Admin Side Vehicles can be viewed and edited from the user vehicle list, a...

Information When issuing a Form 11, there are a number of shortcodes that can be placed in the template to auto-fill values relating to the violation. The base short code is formatted like: [values show=violation._____] The blank value must be filled w...

Introduction There is now the option to have a warning letter sent to those who have received a violation marked as a warning. Violations marked as a warning have had their fine amount waived. Setup There is a new setting used to enable the sending of war...

Violations/Infractions can be created from a report that looks at chalk records. Before this can work, ensure that OPS-COM has set your static cameras up with the necessary settings to report on the lot group and gps location of the camera. Some cameras report...

The Payment Reconciliation page can be found under Payments -> Payment Reconciliation: On this page your can filter for submitted or processed payments based on a date range and payment type: Results will then be displayed below the search criteria and a...

The Daily Payments - Itemized page can be found under Payments -> Daily Payments - Itemized. On this page your can filter for submitted or processed payments based on a date range and payment type: Two options for excel export exist: Export to Excel...

Overview All internal communications, including mass and automatic messages sent by the system, are now able to be viewed from user profiles.  The history page now lists each message sent, making it easy to track that emails have been received by their inten...

Searching for an Invoice First, navigate to the invoice search page. The page can be found under the menu tree: Permits -> Invoice Search This will open the invoice search page. There are a list of search criteria presented that can be used to filte...

Cancelling an Invoice If a company would like users removed or changes made after the invoice has been issued, the invoice must first be cancelled from the Invoice Search page. The page can be found under the menu tree: Permits -> Invoice Search If n...

Re-Sending an Invoice In some cases, it may be necessary to re-send an invoice. For example, if the client mistakenly deleted the email, the admin can search up the original invoice and send it again. There are two different methods through which this can ...