Search Results

Create a Preview Space Normally preview spaces are created on demand by clients or OPS-COM support staff when required. To do this, login to your production/live OPS-COM system, then go to Tools → Reset Database:  Next select the date of the backup you wi...

For clients that cannot take advantage of our User Import APIs, our SFTP Managed User Import allows you to import users into our system through an encrypted SFTP client. Any users that have failed to be imported will be put into a .csv file and sent to you by ...

Depending on various client project requirements you or your I.T. department may require server IP addresses. For example, there may be IP restrictions or traffic routing requirements where an IP address is required. The IPs listed here are egress traffic. ...

Many customers wish to port over existing data when they purchase the OperationsCommander system. Data imports can be complicated but they start with a clear understanding of what is needed and clean data. A Data Import may have been included with your system ...

Introduction Multi-factor authentication, or MFA, adds a second layer of security to a user’s account. Currently, the only method of MFA implemented is using one-time passwords sent via email. One-Time Passwords The one-time password is a randomly-generated...

To enable Multi-Factor Authentication (MFA) and start using one-time passwords, follow these steps: Quick Steps: Login then click on your name. In the dropdown click 'Security'. Click the 'Change Multifactor Authentication Settings...

API error codes indicate a failure while communicating with the OPS-COM API. Example Error Content-Type: application/json {     "ErrorCode": 9001,     "ErrorMessage": "API Token is missing from the request." } Error Codes Erro...

The OPS-COM Controller provides a simple JSON based API to integrate with. Clients use this API to gather stats on permits pushed into OPS-COM. Make sure you set the HTTP Content-Type header to be application/json. Making API Requests           Raw Request:...

The OPS-COM Controller provides a simple JSON based API to integrate with. Clients use this API to directly feed details about existing paid permits and their changes into OPS-COM from other systems such as Parking apps.   Make sure you set the HTTP Content-T...

The OPS-COM Controller provides a simple JSON based API to integrate with. Clients use this API to directly feed paid permit details into OPS-COM from other systems such as Parking Meters.  Any permit types whether Validator, Temporary or Standard can be feed ...

The OPS-COM Controller provides a simple JSON based API to integrate with. Clients use this API to directly feed paid permit details into OPS-COM from other systems such as Parking Apps.   Make sure you set the HTTP Content-Type header to be application/json....

The OPS-COM Controller provides a simple JSON based API to integrate with. Clients use this API to directly feed vehicles into OPS-COM from other systems.   Make sure you set the HTTP Content-Type header to be application/json. Making API Requests Raw Reque...

The OPS-COM Controller provides a simple JSON based API to integrate with. Clients use this API to obtain a list of the current profile user types in their system. Make sure you set the HTTP Content-Type header to be application/json. Making API Requests Ra...

The OPS-COM Controller provides a simple JSON based API to integrate with. Clients use this API to push to OPS-COM new users and update existing users directly from another system. For example, you may wish to push Student and Staff information from Banner dir...

The OPS-COM Controller provides a simple JSON based API to integrate with. Clients use this API to export a list of the currently overdue violations, which are then marked as having been sent to collections. Make sure you set the HTTP Content-Type header to ...

When do we use this? Dispatch Logs allows administrators/dispatchers to record and track all inquiries that come into the office through alerts or another system. These dispatch logs can be linked to incidents for further tracking if the alert that triggered ...

Introduction The ability to lock lots with a password has been added. Setting a password on a lot prevents users from booking a permit in that lot unless they enter the password. In support of event parking, this can be used to make a lot intended for an eve...

Introduction Lot visibility has been changed to have three options: Not Visible - lot is not visible and not available to book permits from Visible - lot is visible and can be booked from Hidden But Accessible - lot is not visible, but can still be booke...

Difference between Transaction fees and Convenience fees:Transaction fees are independent of OPS-COM, which are managed by your payment provider. Depending on how it’s setup end users and OPS-COM itself may not know of any such Transaction fees since it's all ...

Introduction Sometimes it may be necessary to change the price of a standard permit before it has been paid for and processed. In paid permits, this process requires the existing payment be adjusted. Before the permit has be paid, the change can be made dire...