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The OPS-COM Controller provides a simple JSON based API to integrate with. Clients use this API to push to OPS-COM new users and update existing users directly from another system. For example, you may wish to push Student and Staff information from Banner dir...

The OPS-COM Controller provides a simple JSON based API to integrate with. Clients use this API to export a list of the currently overdue violations, which are then marked as having been sent to collections. Make sure you set the HTTP Content-Type header to ...

When do we use this? Dispatch Logs allows administrators/dispatchers to record and track all inquiries that come into the office through alerts or another system. These dispatch logs can be linked to incidents for further tracking if the alert that triggered ...

Introduction The ability to lock lots with a password has been added. Setting a password on a lot prevents users from booking a permit in that lot unless they enter the password. In support of event parking, this can be used to make a lot intended for an eve...

Introduction Lot visibility has been changed to have three options: Not Visible - lot is not visible and not available to book permits from Visible - lot is visible and can be booked from Hidden But Accessible - lot is not visible, but can still be booke...

Difference between Transaction fees and Convenience fees:Transaction fees are independent of OPS-COM, which are managed by your payment provider. Depending on how it’s setup end users and OPS-COM itself may not know of any such Transaction fees since it's all ...

Introduction Sometimes it may be necessary to change the price of a standard permit before it has been paid for and processed. In paid permits, this process requires the existing payment be adjusted. Before the permit has be paid, the change can be made dire...

What is Single Sign-On (SSO)? Single Sign-On, or SSO, makes it easier to use different websites and apps without needing separate usernames and passwords for each one. With SSO, you log in once and get access to everything you need. Many companies use SSO to ...

To start using the OPS-COM User Portal, all customers must register as a new user. This will allow access to features such as purchasing parking permits, renting lockers, and managing violations. Quick Steps:         1. Click Register.    2. Complete the Pr...

If you've forgotten your password, follow these steps to recover it and regain access to your account.  Quick Steps:    1. Go to the Login page and click Forgot Password.     2. Enter your email address and click Send Reminder.    3. Check your email for t...

Introduction Guest Payments allow users to quickly lookup and appeal and/or pay their ticket without having to create an account or log in to an existing account. This article contains all of the information related to the functionality of Guest Payments and ...