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This article outlines the OPS-COM integration process with PeopleSoft, designed for administrators at organizations using PeopleSoft for student and staff account management. The integration uses a scheduled SFTP data transfer to place or release account holds...

This article describes the feature that allows users to unsubscribe from non-essential email communications. This feature aims to improve user experience, ensure compliance with data privacy regulations, and reduce the volume of manual unsubscribe requests. ...

This article provides an overview of the self-release boot system for vehicle owners. This feature allows you to pay for a parking violation associated with a vehicle boot and receive a release code, enabling you to remove the device yourself. The primary purp...

This article explains how to use the Generate Mail Merge tool to export user mailing addresses for Microsoft Word's Mail Merge feature. This guide is intended for OPS-COM administrators managing user communications. Using this Feature This tool is designed t...

System Status The Replication Status screen displays all database table data on your unit and whether or not the tables/data are synchronized with the server. Tap on the Replication Status option. This will bring you to the Record Counts and Data Table To...

Let's connect all the gear. A typical OPS-COM LPR system includes a Survision LPR camera, a PL8RDR device, a 4G/LTE tablet, a Bluetooth printer, and a vehicle mount. The PL8RDR - (LPR Computer) This is the brains of the operation and is a small micro-compute...

Once your hardware is set up, you'll use the OPS-COM Parking Enforcement app on a handheld device. The app has already been installed on your handheld device and the printer has also been paired.  If your printer wasn't purchased through us, refer to this wiki...

First things first, find an installer to setup all the cabling you need in your vehicle to power the cameras and the PL8RDR. Verify with your installer how you want your setup to function. They will be able to decide how your new equipment gets powered and how...

If you have purchased a complete kit for Mobile LPR, you will find the following equipment in the box. You will also receive a detailed packing list with your shipment. Please unpack it carefully and ensure you have everything. 1x Android tablet; sent in ...

1. Hardware and Connectivity Check Signal Strength: The PL8RDR is a bridge to the internet via Wi-Fi or LTE. If you can't open a browser window, you should check your signal strength. For LTE users, you can check signal strength on the LPR Scanning screen b...

Improvements NEW Feature - You asked for it, we listened! We have implemented an email unsubscribe feature for users to opt-out of non-essential email communications.  This feature aims to improve user experience, ensure compliance with data privacy regul...

Hey OPS-COM Community! 👋 Get ready for a game-changing update that's all about fairness and giving your users the time they need! We've heard you, and we're thrilled to introduce a brand-new setting: Reset Appeal on Association! 🎉 This fantastic new feature...

This article will discus how to write violations, to either a person, or vehicle, and how chalking works in OPS-COM. Violations You can issue 2 types of violations in  OPS-COM, one is assigned to a person, the other is assigned to a vehicle, where the driver...

What is E-Chalking (Virtual Chalking) in OPS-COM? Virtual chalking, or e-chalking is an electronic process that mirrors how an officer would manually chalk a vehicle's tire, in order to see how long they have been parked.  Virtual chalking creates a ...

OPS-COM supports optical character recognition of plates, which allows you to search plates using the camera on your device.  Open the Vehicle Search page in the Ionic handheld app, and tap the camera icon instead of typing. Make sure to allow access to the...

Reprinting Tickets Tap on the second option in the main menu for Reprint Violation. This will take you to the Reprint Violation Notice screen. Tap on the violation that you want to reprint and follow the printer instructions.

Improvements NEW Feature - A new exportable Temp Permit Report has been created Improvement - The import limit has been increased when using the Vehicle importer. Now you can do larger imports at one time.  Improvements have been made to the Inciden...

This Zebra Printer Configuration allows administrators to set up and connect Zebra mobile printers to Android devices for use with the OPS-COM Parking Enforcement app. This enables the printing of tickets directly from a mobile device, streamlining parking ope...