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What is Single Sign-On (SSO)? Single Sign-On, or SSO, makes it easier to use different websites and apps without needing separate usernames and passwords for each one. With SSO, you log in once and get access to everything you need. Many companies use SSO to ...

New to OPS-COM? Let's get you set up! To unlock all the cool features like buying parking and managing your stuff, you'll need to register. Here's how: Quick Steps:      Choose your language. Only the languages that your Parking provider supports will be a...

Locked out? Let's get that sorted! Here's how to reset your password and get back into OPS-COM.  Quick Steps: Head to the Login page and click 'Forgot Password'. Type in your email and hit 'Send Reminder'. Keep an eye on your inbox for the password reset...

Introduction Guest Payments allow users to quickly lookup and appeal and/or pay their ticket without having to create an account or log in to an existing account. This article contains all of the information related to the functionality of Guest Payments and ...

Enable / Disable paying a Violation / Permit using Payroll Deduction.   First go to System Configuration then select the Payments option  You will now see the options "Disable Payroll Deduction for Violations" & "Disable Payroll Deduction for Temp Permits"...

This process will explain how to set the state of a permit to lost. It will also illustrate the process of switching the user to a new permit prior to setting the the permit state to lost and still be able to track it in the system. It would also be possible t...

Hey OPS-COM Community! 👋 Get ready for some fantastic news that's going to make managing your email preferences a breeze! We've heard your feedback, and we're thrilled to announce that we're rolling out a brand-new, super easy-to-use unsubscribe option for our...

📢 Guess what's coming to OPS-COM? 🎉 We're making the appeals process smoother and faster for everyone! Soon, you'll be able to directly attach supporting documents to your appeals! 🙌 No more extra steps or back-and-forth – just easy uploading of your evidence....

Improvements Added a toggle on the Create Validations page to clear or retain plate submissions automatically Updated validator to support a higher number of validation creations and allow better processing of requests over 200 validations Added a setting...

Alarms and DNTT states are similar in regards to be able to put a flag so to speak on a vehicle.Do Not Ticket or Tow has a specific meaning and convention to it as it was used in police force jargon for years.  The acronym is readily recognizable and therefore...

Improvements We have fulfilled a client wish list item to enhance the Lot Administration page by adding a new "Visible to User" column We have fulfilled client wish list that the check box for selecting all records on the "View/Edit Dispatch Logs" screen b...

Bug Fixes Fixed an issue where code was showing up under the pay station parking status at payment instead of the date/time the permit was valid for. Fixed an issue where fines that had gone to collections and that had been reduced were not showing t...

Revised Section 508 Edition - (Based on VPAT® Version 2.5) Legal Disclaimer - This Voluntary Product Accessibility Template (VPAT) is provided for informational purposes only and does not constitute a legal binding claim of compliance. The information reflect...

Fantastic news, OPS-COM users! 🎉 We're thrilled to introduce a new, streamlined option for creating your account! Now, you'll have the choice to set your password right away during signup, making your first login super quick and easy. 🚀 Don't worry, the exist...

🎉 Exciting news for OPS-COM waitlists! 🎉 We're making it super easy for your clients to see their spot! If you turn on this option, your users will be able to clearly view their position on the waiting list without any additional clicks. This means less stress...

Think of your User Dashboard as your go-to starting point in OPS-COM! It's designed to give you a quick overview of your parking situation and easy access to all the important features. Let's take a look around! Quick Steps (Navigating Your Dashboard): Log...

In order to scan plates, the PL8RDR computer will need to be connected to a handheld device running the OPS-COM enforcement app. The PL8RDR will broadcast a Wi-Fi network, pl8rdr.opscom. Connect to this network on your device. The network password is T0maha3k....

Viewing Waitlist Position Users are able to view their position on any waitlists from the permits page.   Expanding the menu will show further detail, telling the user what position they would have if they added themselves to the waitlist. After addi...