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The View Incident screen allows OPS-COM administrators to review, edit, and manage comprehensive details of a security event. Its primary purpose is to provide a centralized hub for tracking dispatch logs, linked individuals, related vehicles, and assigned tas...

The Incident Purging feature allows administrators to permanently remove outdated incident records from the system. Its primary purpose is to maintain data relevance, comply with organizational data retention policies, and optimize overall database performance...

The Incident Categories and Sub Categories feature allows administrators to accurately define and classify all incidents reported within the system. Its primary purpose is to organize incident types, control their visibility in reports, and enforce required ch...

The Managing Incident Flags feature allows administrators to create custom tags or labels that can be attached to incident reports. Its primary purpose is to quickly categorize, highlight, or draw attention to specific characteristics of an incident, thereby i...

The Managing Ethnic Types feature allows administrators to define and manage a drop-down list of ethnic classifications used specifically within incident reporting. Its primary purpose is to support detailed demographic data collection, enabling organizations ...

The Managing Incident Relations feature allows administrators to define specific types of connections between individuals involved in an incident, such as a Witness, Victim, Suspect, or Reporting Party. Its primary purpose is to accurately document complex inc...

The Extended User Profile Options feature allows administrators to define and manage highly granular descriptive categories and values for user profiles, which are primarily used during incident reporting. Its primary purpose is to enable enforcement officers ...

The Missing Property Types feature allows administrators to define and categorize different kinds of missing or stolen property (e.g., Electronics, Jewelry, Documents) within incident reports. Its primary purpose is to enable detailed and structured data colle...

The Managing Dispatch Categories feature allows administrators to define and classify the types of dispatchable events or incidents, such as parking incidents, security alerts, or maintenance requests. Its primary purpose is to organize dispatch logs, streamli...

The Dispatch Sources feature allows administrators to define and categorize the origins of dispatch calls or events, such as a phone call, email, or an officer-initiated alert. Its primary purpose is to enable better tracking of incident intake, facilitate eff...