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Only tickets marked Critical will trigger the after hours notification process. Please note, Critical is defined as a system outage or impact that threatens immediate work stoppage or production is proceeding in a significantly impaired fashion. If your issue ...

The Ticket Categories feature allows administrators to define and manage different types of violations, such as municipal, parking, or bicycle infractions. Its primary purpose is to ensure accurate incident reporting, enforce specific rules, and tailor violati...

The Ticket Offence Items feature allows administrators to define the specific violations that can be issued within the system, such as Parked with No Proof of Payment or Expired Meter. Its primary purpose is to configure fine amounts, discounts, and specific b...