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Configuring Multi-Factor Authentication on the User Portal
Multi-Factor Authentication (MFA) adds a crucial second layer of security to user accounts in OPSCOM, significantly enhancing protection against unauthorized access. Currently, the primary method implemented is the use of one-time passwords (OTPs) sent via ema...
User Portal Branding and Setup
OPSCOM administrators can define global default branding for the User Portal. By configuring the Default Site Logo and Default Site Header, you can ensure consistent branding and visual presentation across your OPSCOM User environment. Setup & Configuration ...
Appealing Your Parking Violation
Think a parking ticket might have landed on your windshield unfairly? No worries, we're here to help! This page will guide you through the easy steps to submit an appeal for a parking violation right here in OPSCOM. Let's get that looked into! ? Quick Steps: ...
Viewing Your Waitlist Position
Ever wonder where you stand on a waitlist? OPSCOM makes it easy to keep track! You can see your position for any waitlist directly from the Permits page. Please note, this must be enabled by your Parking organization. Quick Steps: Go to the Permits page. ...
Multi-Factor Authentication - User Portal
Some parking providers support Multi-Factor Authentication (MFA). To enable MFA, and start using one-time passwords, follow these steps: Quick Steps: Login then click on your name. In the dropdown click Security. Click Change Multifact...
How to Make a Payment in Your User Profile (Or as a guest)
This guide provides step-by-step instructions on how to pay for permits, violations, or other services through your OPSCOM user profile. Getting Started Before you begin, log in to your User Profile and navigate to the Payments tab. This page lists all your...
Registering as a User
New to OPSCOM? Let's get you set up! To unlock all the cool features like buying parking and managing your stuff, you'll need to register. Depending on your parking provider's setup, you may be asked to register as auto login (when enabled, users are automatic...
User Side: Managing Email Preferences
This article describes the feature that allows users to unsubscribe from non-essential email communications. This feature aims to improve user experience, ensure compliance with data privacy regulations, and reduce the volume of manual unsubscribe requests. ...