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API access is a paid feature and must be granted by OPSCOM. Email your Account Executive to negotiate access.  The OPSCOM Controller provides a simple JSON based API to integrate with. Clients use this API to export a list of the currently overdue violations...

The Manual Violation Entry feature allows administrators to record parking citations directly into the system via the web interface. Its primary purpose is to digitally log handwritten tickets or citations created from a patrol laptop, ensuring all violation d...

The Ticket Categories feature allows administrators to define and manage different types of violations, such as municipal, parking, or bicycle infractions. Its primary purpose is to ensure accurate incident reporting, enforce specific rules, and tailor violati...

The Ticket Offence Items feature allows administrators to define the specific violations that can be issued within the system, such as Parked with No Proof of Payment or Expired Meter. Its primary purpose is to configure fine amounts, discounts, and specific b...

The Sort Violations for Quick Access feature allows administrators to customize the display order of ticket offence items by strategically adding spaces to the beginning of offence names. Its primary purpose is to reorder long lists of violations, ensuring the...

The automated notification system triggers emails to responsible parties when a violation or warning is issued. This troubleshooting guide helps administrators identify and resolve configuration issues preventing these automated emails from successfully sendin...

The Appeals Report provides administrators with a centralized view to review, manage, and action user appeals against parking violations. Its primary purpose is to allow for the detailed examination of appeal information and the recording of formal decisions (...