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This article provides a comprehensive guide to the fields used within the OPS-COM Database Importer. For each supported table, you'll find a list of column names, their internal system names, their requirement level (Unique ID, Recommended, Optional), data typ...

Introduction The forms module has been refactored, and has new functionality. Existing form data is not compatible with the new format, which means any old forms will need to be recreated in the new form format. Accessing Forms The forms module can be foun...

Introduction A variety of field types are available when building form questions. The functions of each field are detailed here.   Field Types Checkbox Group Used to allow the user to choose one or more options from the options listed. Enable “O...

Accessing User Form Entries Access the forms module under the menu tree: User Management → Forms → List Forms Click on the entries button for the form in question.   Form Entries Search Form The form entry search page will b...

Introduction Flex permits allow clients to specify variable prices for a lot, with the possibility of a different price for every hour. This allows more options for the customization of permit prices, useful for situations like making permits more expensive d...

Introduction A flag has been added to vehicles that can be used to mark them as electrical. This makes it possible to track the number of electric vehicles present on the website. Admin Side Vehicles can be viewed and edited from the user vehicle list, a...

Information When issuing a Form 11, there are a number of shortcodes that can be placed in the template to auto-fill values relating to the violation. The base short code is formatted like: [values show=violation._____] The blank value must be filled w...

Introduction There is now the option to have a warning letter sent to those who have received a violation marked as a warning. Violations marked as a warning have had their fine amount waived. Setup There is a new setting used to enable the sending of war...

Overview All internal communications, including mass and automatic messages sent by the system, are now able to be viewed from user profiles.  The history page now lists each message sent, making it easy to track that emails have been received by their inten...

Searching for an Invoice First, navigate to the invoice search page. The page can be found under the menu tree: Permits -> Invoice Search This will open the invoice search page. There are a list of search criteria presented that can be used to filte...

Cancelling an Invoice If a company would like users removed or changes made after the invoice has been issued, the invoice must first be cancelled from the Invoice Search page. The page can be found under the menu tree: Permits -> Invoice Search If n...

Re-Sending an Invoice In some cases, it may be necessary to re-send an invoice. For example, if the client mistakenly deleted the email, the admin can search up the original invoice and send it again. There are two different methods through which this can ...

Introduction The ability to lock lots with a password has been added. Setting a password on a lot prevents users from booking a permit in that lot unless they enter the password. In support of event parking, this can be used to make a lot intended for an eve...

OPS-COM provides enhanced control over parking lot visibility and accessibility, allowing administrators to define how and when users can view and book permits for specific lots. This article explains the three lot visibility options and their implications for...

Introduction Sometimes it may be necessary to change the price of a standard permit before it has been paid for and processed. In paid permits, this process requires the existing payment be adjusted. Before the permit has be paid, the change can be made dire...

Introduction Guest Payments allow users to quickly lookup and appeal and/or pay their ticket without having to create an account or log in to an existing account. This article contains all of the information related to the functionality of Guest Payments and ...

Ever wonder where you stand on a waitlist? OPS-COM makes it easy to keep track! You can see your position for any waitlist directly from the Permits page. Please note, this must be enabled by your Parking organization. Quick Steps: Go to the Permits page. ...