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The Importer Field Descriptions article provides a comprehensive reference guide to the data fields used within the Using the Database Importer (Beta) tool. Its primary purpose is to help administrators successfully prepare CSV files by detailing column names,...

The Forms module allows administrators to create, manage, and deploy custom digital forms for end-users. Its primary purpose is to seamlessly collect specific information for organizational processes such as applications, appeals, or feedback. This article is ...

The Form Field Types reference provides a detailed overview of the various field types available when building a custom digital form. Its primary purpose is to help administrators understand the function and configuration options for each individual field, ena...

The Viewing Form Entries feature allows administrators to view, search, and manage user submissions for custom digital forms. Its primary purpose is to provide the tools necessary to review submitted data, edit information, and communicate directly with the su...

Flex permits allow administrators to specify variable prices for a parking lot, with the possibility of assigning a different price for every hour of the week. Its primary purpose is to provide advanced customization of permit prices, making it highly useful f...

The Tracking Electrical Vehicles feature allows both administrators and users to officially designate specific vehicles as electric within the system. Its primary purpose is to provide the data necessary for managing access to dedicated charging stations, repo...

The Form 11 Shortcodes feature allows administrators to dynamically auto-fill specific violation details into system templates. Its primary purpose is to automatically pull nested data directly from a violation record—such as ticket numbers, user profiles, or ...

The Auto Email Notifications for Warnings feature allows administrators to automatically dispatch email notices to users who have received a violation marked as a warning. Its primary purpose is to efficiently communicate zero-dollar infractions to users witho...

The Sent Mail History feature provides a comprehensive log of all automated and mass communications dispatched to a specific user. Its primary purpose is to allow administrators to verify that critical messages, such as violation notices, invoices, and payment...

The Invoice Search feature allows administrators to locate, view, and export billing records within the system. Its primary purpose is to help administrators manage company invoices, audit payment statuses, and generate targeted revenue reports. This article i...

This article explains how to cancel an existing invoice within the OPS-COM system. This feature allows administrators to invalidate an issued invoice to make necessary adjustments—such as removing users or modifying permits—before re-issuing a corrected versio...

The Re-Sending an Invoice functionality allows administrators to quickly generate and deliver a duplicate copy of a billing statement to a client. Its primary purpose is to assist users who may have accidentally deleted or misplaced their original invoice emai...

The Lot Passwords feature allows administrators to restrict access to specific parking lots by requiring a password during the permit booking process. Its primary purpose is to help control lot reservations for specific groups or events, ensuring only authoriz...

The Lot Visibility Options feature provides administrators with enhanced control over parking lot visibility and accessibility. Its primary purpose is to allow you to define exactly how and when users can view and book permits for specific lots, ensuring that ...

This article describes the process for editing the cost of an unpaid standard permit for a specific user. Its primary purpose is to allow administrators to make one-time price adjustments for a single transaction without affecting the permit's default price fo...

The Quick Pay and Guest Payments feature allows guest users to look up and pay for violations directly from the user portal without needing to create or log in to an account. Its primary purpose is to streamline the payment process for end-users, thereby reduc...

The Waitlist Position Viewing feature allows end-users to check their current rank or projected rank on a parking waitlist directly from the user portal. Its primary purpose is to provide transparency to users regarding parking availability and to reduce the v...