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Single Sign-On (SSO) offers a streamlined and secure way for your organization's users to access OPSCOM. Instead of managing separate usernames and passwords for OPSCOM, users can log in once using their existing company or institutional credentials, gaining s...

Improvements Added a toggle on the Create Validations page to clear or retain plate submissions automatically Updated validator to support a higher number of validation creations and allow better processing of requests over 200 validations Added a setting...

Improvements We have fulfilled a client wish list item to enhance the Lot Administration page by adding a new "Visible to User" column We have fulfilled client wish list that the check box for selecting all records on the "View/Edit Dispatch Logs" screen b...

Bug Fixes Fixed an issue where code was showing up under the pay station parking status at payment instead of the date/time the permit was valid for. Fixed an issue where fines that had gone to collections and that had been reduced were not showing t...

Revised Section 508 Edition - (Based on VPAT® Version 2.5Rev) Legal Disclaimer - This Voluntary Product Accessibility Template (VPAT) is provided for informational purposes only and does not constitute a legal binding claim of compliance. The information refl...

The OPSCOM-Go! User Portal Dashboard is the primary landing page for end-users accessing the system. Its primary purpose is to provide users with a personalized, centralized overview of their parking profile and quick access to essential features. This article...

In order to scan plates, the PL8RDR computer will need to be connected to a handheld device running the OPSCOM enforcement app. The PL8RDR will broadcast a Wi-Fi network, pl8rdr.opscom. Connect to this network on your device. The network password is T0maha3k. ...

The Permit Waitlist feature allows OPSCOM administrators to efficiently manage users waiting to purchase a permit in a specific lot or lot category. Its primary purpose is to save administrative time and ensure a fair, organized allocation process when parking...

The Event Parking feature allows administrators to configure exclusive parking lots that can only be booked by users who have been given a direct link or QR code. Its primary purpose is to help ensure that only authorized event attendees can reserve and purcha...

The Data Maintenance tools and processes allow administrators to clean, merge, and archive system records. The primary purpose of these features is to ensure optimal system performance, data accuracy, and ongoing regulatory compliance by eliminating redundanci...

The Handheld Devices and Commons section allows OPSCOM administrators to manage and configure the mobile devices used for field enforcement and data collection. Its primary purpose is to centralize device registration, facilitate message broadcasting to field ...

The OPSCOM Dashboard is a fully customizable, widget-based analytics interface built directly into the admin portal. Its primary purpose is to allow administrators to create tailored data views, arrange widgets freely on a drag-and-drop grid, and configure spe...

The Appeal Evidence Uploads feature allows users to directly attach supporting files, such as images and text documents, to their violation appeals. Its primary purpose is to centralize all appeal-related information within the system, eliminating the need for...

Improvements WISHLIST Fulfilled - We’ve added a new report you asked for — now you can easily see which users have a stored credit card but no active rollover subscription WISHLIST Fulfilled - Enhanced Account Security: A new setting has been added t...

The Incident Categories and Sub Categories feature allows administrators to accurately define and classify all incidents reported within the system. Its primary purpose is to organize incident types, control their visibility in reports, and enforce required ch...

Improvements NEW Feature - We're excited to introduce enhanced Incident Distribution, empowering you to effortlessly share critical incident reports, manage recipient lists with ease, and streamline your communications. New - A new setting has been created...

Improvements WISHLIST Fulfilled - You asked for it, we listened! Users can now upload supporting evidence directly to their violation appeal! Bug Fixes Fixed an issue preventing the police occurrence number from saving correctly within inciden...

Only tickets marked Critical will trigger the after hours notification process. Please note, Critical is defined as a system outage or impact that threatens immediate work stoppage or production is proceeding in a significantly impaired fashion. If your issue ...

API access is a paid feature and must be granted by OPSCOM. Email your Account Executive to negotiate access.  Use this API to obtain details related to a plate.  Plate details include permits, alerts and DNTT status. Make sure you set the HTTP Content-Type ...

This article outlines the standard 12-week enterprise onboarding process for new OPSCOM clients. It provides an overview of the project phases, from initial discovery through to the final live launch, ensuring administrators understand their responsibilities d...