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Single Sign-On (SSO) offers a streamlined and secure way for your organization's users to access OPS-COM. Instead of managing separate usernames and passwords for OPS-COM, users can log in once using their existing company or institutional credentials, gaining...

Hey OPS-COM Community! 👋 Get ready for some fantastic news that's going to make managing your email preferences a breeze! We've heard your feedback, and we're thrilled to announce that we're rolling out a brand-new, super easy-to-use unsubscribe option for our...

Fantastic news, OPS-COM clients! 🎉 We're thrilled to announce a significant enhancement to the violation appeals process! You can now allow your users to upload supporting evidence directly to their appeals, making the submission process more efficient and use...

Improvements Added a toggle on the Create Validations page to clear or retain plate submissions automatically Updated validator to support a higher number of validation creations and allow better processing of requests over 200 validations Added a setting...

Improvements We have fulfilled a client wish list item to enhance the Lot Administration page by adding a new "Visible to User" column We have fulfilled client wish list that the check box for selecting all records on the "View/Edit Dispatch Logs" screen b...

Bug Fixes Fixed an issue where code was showing up under the pay station parking status at payment instead of the date/time the permit was valid for. Fixed an issue where fines that had gone to collections and that had been reduced were not showing t...

Revised Section 508 Edition - (Based on VPAT® Version 2.5) Legal Disclaimer - This Voluntary Product Accessibility Template (VPAT) is provided for informational purposes only and does not constitute a legal binding claim of compliance. The information reflect...

Fantastic news, OPS-COM users! 🎉 We're thrilled to introduce a new, streamlined option for creating your account! Now, you'll have the choice to set your password right away during signup, making your first login super quick and easy. 🚀 Don't worry, the exist...

🎉 Exciting news for OPS-COM waitlists! 🎉 We've made it super easy for your clients to see their spot! If you turn on this option, your users will be able to clearly view their position on the waiting list without any additional clicks. This means less stress f...

Think of your User Dashboard as your go-to starting point in OPS-COM! It's designed to give you a quick overview of your parking situation and easy access to all the important features. Let's take a look around! Quick Steps (Navigating Your Dashboard): Log...

In order to scan plates, the PL8RDR computer will need to be connected to a handheld device running the OPS-COM enforcement app. The PL8RDR will broadcast a Wi-Fi network, pl8rdr.opscom. Connect to this network on your device. The network password is T0maha3k....

Welcome to the OPS-COM Waitlist Feature!This feature allows administrators to manage users waiting to purchase a permit in a specific lot or in a lot category. If enabled, this feature can save your team significant administrative time and ensure a fair alloca...

OperationsCommander has a feature that will allow you to setup for Event Parking in a unique way. Using Lot Visibility and Passwords, an event lot can only be booked by users who have been given the direct link to the lot. A direct link may be provided by emai...

Data maintenance is crucial for ensuring the accuracy, reliability, and optimal performance of any system. Regular data maintenance helps to: Improve Data Accuracy: By identifying and correcting errors, inconsistencies, and redundancies, data maintenance e...

The Handhelds Devices section in OPS-COM allows administrators to manage and configure handheld devices used for enforcement and data collection. This includes registering new devices, pushing messages, and updating device settings, ensuring seamless operation...

OPS-COM's System Dashboard provides administrators with a customizable interface for quick access to key statistics and information through various widgets. This article focuses on how administrators can create and manage custom dashboard layouts, custom items...

The Appeal Evidence Uploads feature enhances the user experience and streamlines the violation appeals process by allowing users to directly upload supporting evidence, such as images and text documents, to their violation appeals. This eliminates the need for...

Improvements WISHLIST Fulfilled - We’ve added a new report you asked for — now you can easily see which users have a stored credit card but no active rollover subscription WISHLIST Fulfilled - Enhanced Account Security: A new setting has been added t...

Incident Categories and Sub-Categories in OPS-COM are used to define and classify incidents reported within the system. This feature allows administrators to organize incident types, control their visibility in reports, and manage associated checklists, ensuri...