Reset your Appeal Associate Date - Released September 2025

 

Hey OPS-COM Community! 👋 Get ready for a game-changing update that's all about fairness and giving your users the time they need! We've heard you, and we're thrilled to introduce a brand-new setting: Reset Appeal on Association! 🎉

This fantastic new feature is here to level the playing field for vehicle owners who've received a violation but haven't yet created an account. Before, they might have lost valuable appeal time. Now, with this setting enabled, once a user creates an account and associates it with their vehicle, the appeal time clock is reset! They'll get the full number of days specified under your Appeal days setting to appeal the violation, counting from the day they associated the account.

This isn't just a win for the user experience; it's a huge step toward making your appeals process fairer and more transparent. It ensures everyone gets an equal opportunity to appeal, regardless of when they set up their account. Think of it as a little extra dose of client delight, making their experience with OPS-COM even smoother and more enjoyable! 😊

Read all about it in this wiki article – we think you're going to love this extra layer of flexibility!