Manage your Payment Methods & Subscriptions

ReadyThe Manage Payment Methods and Subscriptions feature allows end-users to addsecurely astore their credit card?card Theinformation followingon guidethe willUser walkPortal youfor throughrecurring that!payments and permit rollovers. Its primary purpose is to enable self-service financial management, streamlining subscription renewals and reducing manual administrative tasks. This article is intended for OPS-COM administrators to help them understand and support the user payment method workflow.

Setup and Configuration

This feature requires the organization to have an integrated payment gateway (e.g., Moneris, Bambora, EdgeExpress) that supports tokenization and secure profile storage.

PleaseAdmin note:Side: NotEnsure allthat parkingyour providerssystem's supportpayment thissettings feature.are Ifconfigured youto don'tallow seeusers to save their credit cards. Additionally, administrators must manually configure alternative subscription payment methods, such as Payroll Deduction or EFT, on behalf of the user, as these cannot be set up independently via the portal.

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OPS-COM this functionality. We dodoes not store youruser credit card information,information thislocally on its servers. All sensitive financial data is hostedhosted, tokenized, and stored exclusively by ourthe organization's integrated payment providers.provider (Moneris,to Bambora,ensure EdgeExpress,strict etc.)PCI compliance.

Quick

Using Steps:

this Feature

Administrators can use the following instructions to guide users through adding a new payment method, setting up a permit rollover, or removing an old credit card.

Adding a Payment Method

1. Log in to the user account on the user portal and goclick tothe yourprofile Profile.name.

2. Click on your Profile name

3. Click on Manage Credit Cards.

4. Click the Add Payment Method andbutton.

   choose your Payment Subscription type.

5. Choose the desired payment subscription type from the available options.

6. Follow the promptson-screen instructions to addenter yourthe credit card details.

7. You'll see your card and a "Credit Card successfully stored" message.
8. You can remove a card by clicking

   Click the trash can.

Heads up: If your parking provider allows it, you can setup your card to pay for items like temporary parking. If they don't allow this, your card can only be used for subscription term parking payments.

Detailed Steps

1. Log in to your user account on the OPSCOM portal and click on your Profile.
2. Click Add Payment Method.
3. Choosebutton yourto subscription type and followsubmit the instructionsinformation.
   on

When successfully added, the screen and click Add Payment Method.

The stored credit card will appear in the Stored Subscription Payment Methods areaarea, and you will see "Credit Card successfully stored" in green.

Subscription Setup

Some payment methods, such as Payroll Deduction and EFT cannot be setupaccompanied by a user.green Contactconfirmation yourmessage parkingindicating providerthe card was successfully stored.

Available Actions and Buttons

• Trash Can Icon: Click this icon located next to finda outsaved aboutcredit card to permanently remove it from the stored payment methods.

• Permit Rollover: Toggle this setting these options up.

  If you wanton to enableauthorize yourthe system to automatically use the stored credit card to pay for recurring monthly permitspermits.

  that
recur,

toggle

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Best Practices and Considerations

• Communicate feature limitations: Clearly inform users how their stored cards can be used based on your organization's configurations. Depending on your portal settings, stored cards may be authorized to pay for one-off items like temporary parking, or they may be strictly restricted to subscription-term parking payments only.

• PermitEstablish Rolloverinternal procedures for offline payments:. Administrators must actively manage offline subscription methods like Payroll Deduction or EFT. Since users cannot initiate these setups themselves on the portal, organizations should establish a clear communication protocol for users to request these alternative billing options.