Printing Your Parking Permits Made Easy!

Print Permit from the

The User Portal

NeedPermit aPrinting hardfeature copyallows end-users to generate and download PDF copies of yourtheir parkingactive, permit? No problem! You can easily print your activehistorical, and eventemporary pastparking permits directly from their dashboard. Its primary purpose is to provide self-service permit management, reducing the OPSCOMneed for administrative staff to manually print and distribute physical tags. This article is intended for OPS-COM administrators to help them understand and support the user-facing permit printing workflow.

Setup and Configuration

This feature is a standard component of the user portal.

Admin Side: Administrators must ensure that printable permit templates are correctly configured and assigned to the relevant lot types within the system settings. If a template is missing or corrupted, the user will be unable to generate the PDF.

User Portal.Side: Here'sUsers how:access the printing capabilities directly from their portal dashboard or their historical payment records.

Quick

Using Steps:

this

Feature

For

Administrators can use the following instructions to guide users through printing their various types of parking permits.

Printing Active Permits:Permits

1. Log in to the 'User Portal'Portal and click Home.

2. Click the specific permit number under the Permits section to open the Permit Information window.

3. Click the Print button.

4. Open the downloaded PDF file to print the hard copy of the permit.

Printing Historical Permits

1. Log in to the User Portal and click the 'Home'user button.profile name in the top corner of the screen.

2. Under

   Click 'Permits'History, click onfrom the permitdrop-down numbermenu.

   you want to print.
3. In

   Click the 'Permitspecific Information' window, click the 'Print' button.

4. Your permit will download as a PDF, ready for printing!

 

• For Permits in User History:
  • Log in and go to your 'Profile'.
  • Navigate to the 'User History' section.
  • Click on the confirmation code for the payment youassociated made forwith the permit.

  • On

    Click the permit details on the receipt page, click on the permit detailspage to open the 'Permit Information'Information window.

  • Click the 'Print'Print button to download yourthe permit PDF.

 

• For

  Printing Temporary Permits:Permits

  The process for printing temporary, short-term permits is theidentical same asto printing active orpermits pastfrom permits!

the

dashboard.

YouTemporary permits can only printbe thisprinted once.one time to prevent abuse and unauthorized duplication. If youa haveuser has already printed it,their youtemporary permit, the Print button will seebe adisabled, lastand printedthe system will instead display the exact date and time.time the permit was last printed.

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Best Practices and Considerations

• Communicate print limits for temporary parking: Ensure users are aware that temporary permits can only be printed once. If a user loses their printed temporary permit or experiences a printer error during their single attempt, they will need to contact the parking office so an administrator can manually regenerate the file from the backend.

• Test permit templates regularly: Administrators should routinely verify that PDF permit templates are correctly formatted. Whenever adjustments are made to standard permit layouts, test the changes using a test user account to ensure the resulting PDF downloads cleanly without broken formatting.